Ten Simple Ways to Bring Your Manners to Work

Ten Simple Ways to Bring Your Manners to Work

Hello Friends,

September 1st is Bring Your Manners to Work Day so I thought this was the perfect opportunity to share a few quick tips and reminders regarding using our manners at work.

What are manners? Manners are the proper or polite way to behave in public, at work, and at home with your family.

We’re just going to focus on how we can bring our manners to work…

Good manners are cost-effective. They not only increase the quality of life in the workplace, they contribute to employee morale, embellish the company image, and play a major role in generating profit.” – Letitia Baldrige

Say please and thank you – Make it a habit to say please whenever you ask for something. Saying thank you improves your office, your health, and boosts morale.

Greetings – Say a warm & friendly hello & goodbye to your employees ( & fellow co-workers) at the start and end of the day.

Say I’m Sorry – Accept responsibility when you are wrong and when you’ve messed up.

Use your Body language Manners – 75-80% of how we interpret what others are (or aren’t) saying is through their body language. Remember, smile more, make eye contact, be attentive, and demonstrate that you are listening.

Be on Time – “Time has a wonderful way of showing us what really matters.” Make sure that you arrive at work on time ( at the start of the workday and after lunch).

Clean up after yourself ( & others when needed) – Pick up the piece of paper from the floor, dust off the plants, keep your workspace, the lunchroom, and the restroom clean. (Replace the roll of Toilet Paper… even if there are still a few squares left to spare, replace it with a fresh roll. While you’re at it, go ahead and fold the toilet paper into a pretty fan. #kiddingnotkidding #ohanditsovernotunder)

Practice Great Personal Hygiene – Wear clothes that reflect the excellent care you give your patients. This means wearing professional, clean, and wrinkle-free clothes.  Also, your hair and body should be clean and odor-free. (Yes, I went there.)  

Be Kind & Don’t Gossip –  Refuse to listen to gossip and stop speaking & spreading gossip. Be KIND!

I wish you all happy workdays full of good manners 🙂

If you enjoy the monthly tips and ideas that I share, PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links…  GOOGLE   and/or  FACEBOOK– Thank you so much!!  

Yours for Greater Success,

~Betty – Dental Coach

Please follow and say hello to me on  Facebook and/or  Instagram

Why Gratitude Matters in your Dental Practice

Why Gratitude Matters in your Dental Practice

Hello Friends,

November is Gratitude Month – Gratitude helps to strengthen and motivate your team, encouraging employee loyalty and engagement. This is needed now more than ever! Yes, they may show up each day physically but are they engaged? Are they also there mentally and emotionally?

One of the most common issues that I hear from dental employees is that they don’t feel appreciated. Feeling a lack of gratitude is often the main reason why they leave their employer or suffer a decline in positivity and productivity.

Hint: Sadly enough, I hear the same thing from the employer – my team doesn’t appreciate me, and/or my team is unthankful. So if you’re an employee reading this you’ll find that these same ideas for showing gratitude may be used for showing appreciation and gratitude to your employer. 🙂

Don’t assume they know that you appreciate them just because you give them a paycheck every week. Show them by your words and actions that you value and appreciate their contributions to the success of the practice.

Here are several ways for you to express and show gratitude for your dental team

Greetings – Say hello & goodbye to your employees at the start of the day and at the end of the day.

Use your Manners – Say please and thank you. Make it a habit to say please every time you ask for something. Saying thank you improves your office, your health, and boosts morale.

Thank you notes – a thoughtful handwritten thank you note will go a long way in helping someone feel appreciated and valued.

Praise – Commend and praise your employees in front of and to your patients.

Give them your attention – Conduct quarterly commendation and performance evaluations. This also gives them an opportunity to share with you how things are going for them and their ideas to improve the office.

Feed them – Bring in breakfast, snacks, or lunch.

Invest in them – Thoroughly train your employees (new & old) on your practice goals, systems, expectations, software, telephone skills, dental procedures, protocols, etc.  Include regular continuing education – you can do this with in-office training, webinars, lunch and learns, and seminars/classes outside of the office.

Gifts of Appreciation – Surprise your team with thoughtful gifts of appreciation (gift cards, cash, treats, etc.)

Work Anniversaries – Acknowledge work anniversaries. Don’t take their loyalty for granted. Make sure they feel wanted and appreciated.

Encourage Creativity – Host “Brainstorm Sessions” with prizes for creative marketing ideas, solutions to improve office efficiency, welcome more new patients, patient retention, and how to have more fun as a team.

Give them your time – Spend time outside the office with your team engaging in fun team-building recreational activities. Do this at least quarterly.

These are simple and inexpensive ways to let your team know how much you care. I encourage you to put them into action. When you do you’ll quickly learn that it is a triple win – a win for your team, a win for your patients, and a win for you (you’ll not only enjoy better health but practice growth too).

Feeling grateful or appreciative of someone or something in your life actually attracts more of the things that you appreciate and value into your life. “—Northrup Christiane

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. Or send me your email address to bhaydenconsulting@gmail.com and I will send you an invite to follow. This way, you won’t miss a single idea.

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Did you enjoy these tips and ideas?   I would love and truly appreciate it for you to please take a second to leave a review/recommendation for me here on GOOGLE and/or FACEBOOK – Thank you!!!

Yours for Greater Success,

~Betty (Dental Coach)