Dental Office Management, Leadership, and Team Building Ideas for August 2023

Dental Office Management, Leadership, and Team Building Ideas for August 2023

Hello Friends,

There is still time to make 2023 a great year for practice growth. As always, my goal in sharing these ideas each month and while coaching my dental teams is to help you all stress-less and have more fun at work!

If you’re looking for marketing, social media content, and other practice growth tips and ideas for August – Visit here: August 2023 Practice Growth Ideas

Here are your Management, Leadership, and Team Building Ideas for August. Enjoy!

Practice Management Reminders and Ideas

Schedules – If your office schedules typically slow down in August/September, what plans have you made to fill holes in the schedule, increase same-day services, and keep the working day productive?  Don’t leave it to chance. Make a list of productive tasks that may be done during any slower times.

How many visits are scheduled compared to capacity? Too many holes? Do you have time reserved for new patients? How are you planning to stay in touch with unscheduled patients? Consider offering some type of gif basket/prize that your patients can enter to win during the months of August & September when they come in for their appointment.

Emergency Medical Plan – Is your office and team prepared and equipped to handle a medical emergency? Is your emergency medical kit up to date?

The components of a sound medical emergency plan for the dental office should include:

  • Medical emergency prevention
  • Development of an action plan
  • Recognizing a patient’s distress and management of medical emergencies
  • Emergency drugs and equipment

Source: https://www.ada.org/en/resources/research/science-and-research-institute/oral-health-topics/medical-emergencies-in-the-dental-office

Leadership Tips

If you want to see a positive change in your practice, you must consistently lead by example… be the change. It starts at the top. You set the tone for the day, and make certain that it’s a happy & productive one. This includes any employee in a management position – if you have employees complaining about your office manager, take it seriously. A toxic (toxic negativity and/or toxic positivity) office manager will destroy your practice over time, at the very least, cause a staff turnover nightmare.  In fact, any employee that is toxic to your vision, to your team, and/or your patients…needs to go. It’s not easy to make the decision to terminate someone’s employment, yet absolutely necessary if you want to improve your practice.  It’s been said that “what you allow you encourage.” Once you make the decision to no longer tolerate or allow poor behavior and attitudes in your practice, you’ll breathe a huge sigh of relief.

Practice Owners, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com

Don’t wait until everything is just right. It will never be perfect. There will always be challenges, obstacles, and less-than-perfect conditions. So what? Get started now. With each step you take, you will grow stronger and stronger, more and more skilled, more and more self-confident, and more and more successful.”

 –Mark Victor Hansen

Hope you enjoy these ideas and can use some of them to help make the month of August a productive and happy one for you, your team, your patients, and the community.

If you appreciate and enjoy the complimentary ideas and content that I share each month – I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links…  GOOGLE   and/or  FACEBOOK– I look forward to hearing from you. Thank you so much!!  

Yours for Greater Success,

~Betty (Dental Coach)

June 2023 Dental Practice Management, Leadership, and Team Building Ideas

June 2023 Dental Practice Management, Leadership, and Team Building Ideas

Hello Friends,

Here are some practice management reminders, leadership, and team-building ideas that can easily be implemented during the month of June. (Don’t wait until the end of the second quarter of the year to evaluate if your and your team’s daily actions are in harmony with your practice vision and mission. )

For Marketing, Social Media Content, and Practice Growth Ideas for June Visit: June 2023 Marketing Ideas

Leadership & Team Building & Appreciation Idea

Practice improvement and growth start with you and your team! Remember, there is no way that the quality of patient care and experiences will exceed the quality of the people who provide it.

It is literally true that you can succeed best and quickest by helping others to succeed.” –Napolean Hill

 

Invest in your team – Thoroughly train your employees (new & old) on your practice goals, systems, expectations, software, telephone skills, dental procedures, protocols, etc.  Include regular continuing education – you can do this with in-office training, webinars, lunch and learns, and seminars/classes outside of the office.

Doughnut Day or Donut Day: June 2nd – Bring in donuts for the team!

 

 

Recess at Work day is June 15th – Get outside for a few minutes with your team for some fresh air. If you can’t all get outside, open the windows, and turn up the radio.  How about a sweet treat to enjoy during “recess”? (ex: ice cream, frozen drink, etc.)

Practice Management Reminders & Ideas

Unscheduled Patients – Now is a great time to reach out to your unscheduled patients both active and inactive patients. Why? Because for your patients to smile healthy they need to schedule the treatment you’ve diagnosed and to come in regularly for their hygiene continuing care appointments.

Some questions to consider:

  • Of your active patients (seen in the last 18 months) how many have a next appointment scheduled and how many do not?
  • What systems are in place to ensure the team is staying in touch with your unscheduled patients?
  • How many patients left the practice this year?
  • What can you do together as a team to retain more patients by consistently exceeding their expectations?
  • What can you do together as a team to help more patients say yes to your very best care? Remember, When your patients are healthy – the practice is healthy.

Knowing your practice numbers and doing something with what you know about those numbers is key to growing and improving your practice. Numbers tell a story. Numbers tell you if your practice is healthy or unhealthy.

Reviews & Recommendations – Ask your patients to please review your office on Google and recommend you on Facebook. Don’t simply rely on third-party companies to do this for you. It’s so simple (& free) to invite your patients to do this for you.

Let no one ever come to you without leaving better and happier.”  ― Mother Teresa

 

 

Practice Owners, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

As always, wishing you all a happy and productive month!

Please... If you enjoy the complimentary ideas that I share or if they’ve been of help to you and your practice –  I would truly appreciate it if you would please take a second and leave a review/recommendation for me on GOOGLE and/or FACEBOOK. Looking forward to hearing from you. Thank you!!

Yours for Greater Success,

~Betty (Dental Coach)

May 2023 Dental Office Management, Leadership, and Team Building Ideas

May 2023 Dental Office Management, Leadership, and Team Building Ideas

Hello Friends,

To help you plan and prepare to make the month of May a productive and happy one, I am sharing some office management, leadership, and team-building ideas and reminders with you. ENJOY!

Looking for Marketing and Social Media Content Ideas for May? Check these out: May 2023 Practice Growth Ideas

Practice Management Reminders and Ideas

Treatment Plans and Financial Presentations – Always present patients with a copy of their treatment plan and financial expectations at the time of diagnosis/scheduling.   When was the last time you reviewed your treatment plan and financial presentation verbiage & systems?

Insurance Renewal – Some insurance companies renew their maximum on June 1st. Find out how many of your patients have benefits remaining that will expire at the end of May and how many will renew on June 1st. Starting now, make your Use It or Lose It telephone calls,  mail reminders, and share on social media.

Leadership Tips and Reminders

It’s true if you want your patients to consistently have great experiences, accept your treatment recommendations, and refer their friends, family, neighbors, and co-workers to you – it takes a quality, happy, and productive team. Of course, though, it starts with you!

Set the Example / Lead by Example – Treat your employees how you would like them to treat your best patient. 😉

Job Expectations & Job Responsibilities – What are the performance expectations for your team? Does each employee clearly understand their role in the practice?

A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better.” –Jim Rohn

Practice Owners, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

You spend far too much time together at work to not have some fun too! Create a fun and stress-free environment with Team Building/Appreciation Activities and Events!

Employee Appreciation/ Team Building Ideas

National BBQ Day: 16th – Bring in a BBQ lunch for the team. (It is also BBQ month so you can celebrate on a different day that works better for everyone!)

For your chocolate/peanut butter lovers – I Love Reese’s Day is May 18th!

As always, wishing you all a happy and productive month!

If you enjoy the complimentary ideas that I share or if they’ve been of help to you and your practice –  I would truly appreciate it if you would please take a second and leave a review/recommendation for me on GOOGLE and/or FACEBOOK. Looking forward to hearing from you. Thank you!!

Yours for Greater Success,

~Betty (Dental Coach)

P.S. Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. Or send me your email address (bhaydenconsulting@gmail.com) and I will send you an invite to follow. This way, you won’t miss a single idea

September 2022 Dental Office Management and Leadership Ideas

September 2022 Dental Office Management and Leadership Ideas

Hello Friends,

How is the month of September looking for your office? I hope that it is looking healthy and productive. If it is looking a little weak – I have some office management and leadership ideas that when implemented, will help strengthen it.

Leadership and Employee Appreciation Ideas

Bring Your Manners To Work Day: 1st 

Good manners are cost-effective. They not only increase the quality of life in the workplace, they contribute to employee morale, embellish the company image, and play a major role in generating profit.” – Letitia Baldrige

Say please and thank you. Make it a habit to say please every time you ask for something. Saying thank you improves your office, your health, and boosts morale.

Use your Body language Manners – 75-80% of how we interpret what others are (or aren’t) saying is through their body language. Remember, smile more, make eye contact, be attentive and demonstrate that you are listening.

Employee Appreciation Ideas

International Chocolate Day: 13th -Bring in chocolate for the team.
National Coffee Day: 29th  – Starbucks or Coffee Gift Cards or Bring in a special coffee/tea drink for the team.

A gentle reminder (idea) for the team…

Hug Your Boss Day: 8th  – Don’t forget to show appreciation for your boss! They want to hear & feel that they’re appreciated too.

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Are you looking for fun & effective marketing and practice growth ideas for September? Check these out: Practice Growth Tips for September 2022

Practice Management tips and reminders for September

Unscheduled Treatment Plans & Hygiene Continuing Care – Reach out to all your patients with incomplete treatment plans and/or that are past-due for their hygiene visit. Encourage them to schedule their appointment during the months of September, October, and November.

It is important to stay in touch with these “unhealthy” patients even IF you have crazy full schedules. They need to know you haven’t forgotten about them and that you care about their health.

Morning Huddle and Chart Reviews –   Look for unscheduled treatment, family members due, unscheduled hygiene patients, etc.  Look for opportunities to help more of your patients smile healthier.

Insurance Renewal Letters – Send out your Insurance and HSA/FSA “Use it or Lose it” reminder texts, emails, and letters. If you would like a sample letter please email me at bhaydenconsulting@gmail.com

Dental Service Special Feature/Mouthguards – September 5th is Mouthguard day. Consider, offering special pricing for custom mouthguards during the month of September.

Are you receiving my complimentary Dental Practice Management and Marketing Ideas via your email each month? If not, please follow today or send me (bhaydenconsulting@gmail.com) your email address and I will send you an invitation to follow. This way, you won’t miss a single idea!!

Wishing you a productive, fun, and stress-free September!

Yours for Greater Success,

Betty – Dental Coach

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Before you go, would you kindly do something for me? I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links:    GOOGLE   and/or  FACEBOOK Thank you so much!!