August 2, 2022 by bettyhayden

August 2022 Dental Office Management and Leadership Ideas

Hello Friends –

The ideas that I share are designed to help you produce more, collect more, stress less, and have more fun as a team all while helping your patients smile healthier and happier.

Remember, what you do or don’t do today will have a direct impact either positive or negative on your schedules 6 months from now, and more importantly what things look like tomorrow and all the days to follow.

“Don’t wait until everything is just right. It will never be perfect. There will always be challenges, obstacles, and less-than-perfect conditions. So what? Get started now. With each step you take, you will grow stronger and stronger, more and more skilled, more and more self-confident, and more and more successful.” –Mark Victor Hansen

Believe that your practice has a bright future. Regularly, talk about your vision and mission with your team. Ensure that the core values you and your team live and work by are getting you closer to your vision and not further away.

Employee Appreciation Idea – Just Because Day: August 27th. Do something special for your team – bring in breakfast, lunch, snacks, treats, gift cards, or little gifts “just because”. NOTE: If you’re a team member(employee) reading this, your doctors would also love to receive an unexpected gift or treat 🙂

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com

Looking for Marketing & Practice Growth Ideas? Check these out: August 2022 Dental Marketing Ideas

If you appreciate and enjoy the complimentary ideas and content that I share each month – I would LOVE for you to PLEASE take a quick minute to leave me a review/recommendation on Google or Facebook. Simply click the following links: GOOGLE and/or FACEBOOK Thank you so much!!

Unscheduled Active Patients – It doesn’t do any good to have active patients if they’re not scheduled for a future appointment. Make plans to reach out to all your unscheduled patients and invite them to schedule an appointment for their hygiene visit or if they have unscheduled treatment plans. Things to consider – How many of your active patients have a future appointment scheduled? How are you tracking and following up on unscheduled restorative treatment? How are you tracking and following up on unscheduled hygiene patients? What are your monthly visit/appt goals? What are your daily, weekly, and monthly production (treatment) goals?

Here are a few ideas to help you reappoint and reactivate your patients so you can enjoy healthy & productive schedules…

Simplify Your Life Week: 1-7 – Social Media post idea: Simplify your life by crossing off “Schedule my all-important dental visit” from your To-Do-List by calling us today at…

Orthodontics – If you provide orthodontic services to your patients there is a special day in August just for you! National Align Your Teeth Day: 11th – Great opportunity to showcase the ortho treatment you offer!

Send out a “ Start the School Year Off with A Happy & Healthy Smile” Special Offer or Appointment Reminder to your patients that are teachers and students and are past-due in hygiene or have unscheduled restorative treatment needs.

Hope you enjoy these ideas and are able to use some of them to help make the month of August a productive and fun one for you, your team, your patients, and the community.

Are you receiving my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. This way, you won’t miss a single idea! Feel free to email me at bhaydenconsulting@gmail.com and I will make sure you receive an invitation to follow my monthly ideas.

Yours for Greater Success,

~Betty – Dental Coach

Before you go, would you pretty please do something for me? I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links: GOOGLE and/or FACEBOOK Thank you so much!!

June 28, 2022 by bettyhayden

Dental Office Management and Leadership Ideas for July 2022

Hello Friends,

July starts your third quarter for the year! Now, is your opportunity to really make the rest of this year count. Make it your BEST year yet!

Here you’ll find some tips and ideas for how you can enjoy healthier, more productive schedules during the month of July and beyond.

Office Yearly Goals – Where are you at with your Production, Collection, Patient Retention, and New Patient Goals for 2022? Are you growing and improving? If not, take some time to evaluate what you can do differently to exceed your goals. Remember, what you’re not changing you’re choosing. And what you allow, you encourage.

Reactivation and Reappointment – How many of your “active” patients have their next appt scheduled and how many do not? Make sure none of your patients are slipping through any cracks. A solid reactivation and reappointment protocol is key to keeping healthy schedules and healthy patients.

Friends, if you do not know what your office numbers look like, please examine, record, and measure these and other important key practice indicators. You need to know where you’re at currently to know how to best care for your patients and what your potential for growth is.

Doctors, I would love the opportunity to work along with you and your team to help you set and exceed your practice goals. If you would like to schedule a no-obligation, complimentary consultation to learn how my coaching program works, please email me at bhaydenconsulting@gmail.com.

Employee Appreciation – July 7th is chocolate day. Surprise your team with a special chocolatey treat.

Reduce Cancellations – With the awesome summer sun and fun activities, patients can sometimes be tempted or inclined to want to last-minute cancel (or miss) their dental appointments. What can you do to reduce last-minute changes to the schedule?

Send appointment reminders well in advance of their appointment and be sure to send same-day “looking forward to seeing you” friendly reminders even to patients that “confirmed” their appointment. People often get distracted and can easily forget their confirmed appointments. Your appointment reminders should say that this time has been reserved exclusively for you.
Create and take advantage of Same-Day Dentistry opportunities. While you have the patient there, if your schedule allows, and they are agreeable go ahead and take care of those sealants, fillings, or ortho scans instead of re-appointing them.
Encourage them to keep their scheduled appointments by having a drawing/contest for a great prize (gift basket, tickets, gift cards, etc). When they come in for their appointment they’ll be entered into a drawing to win a prize.

Family Friendly Offices – July is Get Ready for Kindergarten Month. During the month of July share dental health tips for parents of school-aged children on your office’s social media platforms. Depending on your schedules’ opening availability, consider setting aside one or two days for “Get Ready for Kindergarten with Healthy Smiles” visits. Make it a fun experience for the children.

If you’re looking for dental marketing and practice growth tips & ideas check these out: July 2022 Marketing Ideas

It would be AWESOME to hear from you! If you appreciate and enjoy the complimentary ideas and content that I share each month – I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links. GOOGLE and/or FACEBOOK Thank you so much!!

Yours for Greater Success,

~Betty – Dental Coach

Before you go, would you please do something for me? If you appreciate and enjoy the complimentary ideas and content that I share each month – I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links. GOOGLE and/or FACEBOOK Thank you so much!!

May 25, 2022 by bettyhayden

June 2022 Dental Office Management Tips and Ideas

Hello Friends,

How are things going for you at the office? Are you on track to reach or exceed your practice goals for this second quarter? Today, I am sharing some office management and leadership tips and ideas for you to put into action during the month of June so you can enjoy practice improvement, growth, and less stress.

Practice improvement and growth starts with you and your team! Remember, there is no way that the quality of patient care and experiences will exceed the quality of the people who provide it.

Don’t assume your team knows that you appreciate them just because you give them a paycheck every week. Show them by your words and actions that you value and appreciate their contributions to the success of the practice.

Invest in your team – Thoroughly train your employees (new & old) on your practice goals, systems, expectations, software, telephone skills, dental procedures, protocols, etc. Include regular continuing education – you can do this with in-office training, webinars, lunch and learns, and seminars/classes outside of the office.

Have more fun as a team – Recess at Work day is June 16th – Get outside for a few minutes with your team for some fresh air. If you can’t all get outside, open the windows, and turn up the radio. How about a sweet treat to enjoy during “recess”? (ex: ice cream, frozen drink, etc.)

Here are a few more ideas for you: Team Building and Employee Gratitude

Insurance Renewals & Unscheduled Patients – Some insurance companies renew their maximum on June 1st. Pull a report of your patients due in hygiene or with unscheduled restorative treatment that have a June insurance maximum renewal date. Make calls and send letters/texts/emails that their maximum renewed and encourage them to schedule an appointment.

In fact, this is a great time to reach out to all of your unscheduled patients the insured and the uninsured. Theme: Summer Sun & Smiles

Gift Certificates – Remember to offer gift certificates for purchase. Also, Electric toothbrushes, Water Flossers and Teeth Whitening make great gift ideas.

Looking for Marketing & Practice Growth Tips & Ideas for June? You’ll find them here: June 2022 Marketing Ideas

The Marketing and Practice Growth Tips & Ideas that I share each month, when implemented, help you to welcome more new patients, engage with the community, have more fun as a team, and get your existing patients talking positively about their experiences in your office – but, is that enough to really grow your practice? Could it be that you’re working each month to bring in more new patients but aren’t enjoying “real” practice growth? You may have healthy new patient numbers each month and full schedules, and yet, the office isn’t growing and you’re working hard, feeling stressed out.

Are you retaining and reappointing your new patients? How are you staying in touch with your unscheduled patients? What systems are in place for ensuring that your new and existing patients consistently receive great experiences in the office and over the telephone?

What does retaining, reactivating, and reappointing established patients mean for you and the patient?

We are creatures of habit. It’s easier to do something we are already doing than to do something different.
Established relationship. (They already know, like, and trust you. You just need to focus on strengthening that relationship)
No marketing costs – you’ve already paid the initial investment in getting the patient.

What are you doing to keep track of your established patients? What are you doing to ensure your established patients don’t slip through the cracks?

Doctors, I would love the opportunity to work along with you and your team to help you set and exceed your practice goals. If you would like to schedule a no-obligation, complimentary consultation to learn how our coaching program works, please email me at bhaydenconsulting@gmail.com.

Are you receiving my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. This way, you won’t miss a single idea! Or, if you have an area(s) in the practice that you’re struggling with or you have a question/concern that you would like me to address in a future post, feel free to email me at bhaydenconsulting@gmail.com

Yours for Greater Success,

~Betty – Dental Coach

April 27, 2022 by bettyhayden

Dental Office Management and Leadership Ideas for May 2022

Hello Friends,

Are you looking for Marketing and Practice Growth Tips and Ideas for May 2022? Check them out here Dental Office Appreciation Ideas for Teachers, Nurses, and Police Officers during May 2022

and here: Ideas for May 2022

As you welcome in the second month of this second quarter, Knowing your practice numbers and doing something with what you know about those numbers is key to growing and improving your practice. Numbers tell a story. Numbers tell you if your practice is healthy or unhealthy.

Do you know what your office numbers look like? How many of your active patients are unscheduled? How many patients you’re gaining and losing each month? How many write-offs and adjustments are you making to patients’ accounts? You need to know where you’re at currently to know how to best care for your patients and what your potential for growth is. To help you get that data quickly, like within minutes – if your PMS is either Dentrix, Eaglesoft, or Open Dental you can request a complimentary, no-obligation practice data snapshot here: Game-Changing Awareness from Dental Intelligence – Within minutes we’ll identify your practice’s strengths and uncover hidden opportunities. I am happy to assist you with this at no charge.

Hygiene Continuing Care Reminders – Reach out to your unscheduled hygiene patients to remind them to schedule their all-important dental wellness visit. “Summertime is a great time of year and it can also be a busy time of year. We encourage you to remember to take the time to squeeze in your regular dental visit before the summer months fly by. Regular dental visits are so important to your overall health.”

Leadership

Unhappy leaders lead to unhappy teams. Negative, unhappy attitudes are contagious and will quickly infect your team. Please, don’t allow negative attitudes to infect your team. Set the example, start and end each day on a positive note. Remember, what you focus on expands. Focus on the good! Throughout the day, express your appreciation and gratitude for your team and the efforts they put forth to care for your office, your team, and your patients.

“Happiness is when what you think, what you say, and what you do are in harmony.” – Mahatma Gandhi

Team Appreciation Opportunity – National BBQ Day: 16^th – Bring in a BBQ lunch for the team. OR National Pizza Party Day: May 20^th – Bring in pizza for the team for lunch. Be sure to take pictures to share on social media.

Doctors, if you’re struggling to reach your practice goals or want to enjoy improved practice growth – feel free to contact me for a complimentary, no-obligation 30-minute telephone consultation at bhaydenconsulting@gmail.com to see if a coaching relationship is right for you.

It always brightens my day to hear from you! Would you please do something for me? If you appreciate and enjoy the complimentary ideas that I share each month – I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links. GOOGLE and/or FACEBOOK Thank you so much!!

Don’t miss out on any of the ideas that I share each month! Are you receiving my complimentary Practice Management and Marketing Ideas in your email each month? If not, please start following us today. If you prefer, send me your email address (to bhaydenconsulting@gmail.com) and I will send you an invitation to follow my blog.

Yours for Greater Success!

~Betty

P.S. Please stop by and say hello to me on Facebook, Twitter, Instagram, LinkedIn, and Pinterest