Hello Friends,

How are things looking for this second quarter? Are you on track to meet your production, collection, and new patient goals?  I hope so. Whether you are on track or not, why not take some time together as a team to find ways you can step things up during the month of May. What can you do to exceed your current patients’ expectations and build more relationships within the community?

Practice Management & Leadership Tips & Ideas:

Hygiene Continuing Care Reminders – Summertime is a great time of year and it can also be a busy time of year. Remind your patients to take some time to squeeze in their regular dental visits before the summer months fly by.

Maybe you’re experiencing the frustration of not having enough appointments available to care for your patients and the new patients calling your office. Yes, that’s great to be so busy (and well-loved) but there is a danger in patients having to wait a long time for an appointment. If a patient calls (especially a New Patient) to schedule an appointment and they can’t get in for 2 or more weeks you are at risk of that patient calling somewhere else to get an appointment sooner or other life’s distractions and priorities getting in their way moving them to cancel last-minute or no-show. If your schedules are so full that patients are having to wait to get in they might feel like you’re too busy for them or that their dental care needs are not important. If you do not have an immediate opening let the patient know that you’ll place them on your priority list and while it doesn’t happen very often if there is an unexpected change to the schedule and you can see them sooner they’ll be the first to know.

It is time to evaluate where you can make some adjustments – for example, add more hygiene hours, drop an insurance plan or two, add a hygiene assistant, raise your fees, etc.

Insurance Renewal – Some insurance companies renew their maximum on June 1st. Find out how many of your patients have benefits remaining that will expire at the end of May and how many will renew on June 1st. Starting now, make Use it or Lose It calls, mail reminders, and share on social media.

“If you don’t know where you’ve come from, you don’t know where you’re going.” – Maya Angelou

Knowing your practice numbers and doing something with what you know about those numbers is key to growing and improving your practice. Numbers tell a story. Numbers tell you if your practice is healthy or unhealthy.  

Do you know what your office numbers look like? How many of your active patients are unscheduled? How many patients you’re gaining and losing each month? You need to know where you’re at currently to know how to best care for your patients and what your potential for growth is. To help you get that data quickly, like within minutes – if your PMS is either Dentrix, Eaglesoft, or Open Dental you can request a complimentary, no-obligation practice data snapshot here: Game-Changing Awareness from Dental Intelligence  – Within minutes we’ll identify your practice’s strengths and uncover hidden opportunities.  I am happy to assist you with this at no charge.

Team Appreciation Opportunity –  May 21st is National Pizza Day – Bring in pizza for the team.

Doctors, if you’re struggling to reach your practice goals or that there is too much chaos in your practice– feel free to contact me for a complimentary, no-obligation 30-minute telephone consultation at bhaydenconsulting@gmail.com to see if a coaching relationship is right for you.

Looking for some Marketing Tips & Ideas for May? Visit Here: Marketing (Growth) Ideas and Dental Office Appreciation Ideas for Nurses, Teachers, and Police Officers during May 2021

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Yours for Greater Success,

~Betty

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