Employee Spirit Month Dental Office Celebration Tips and Ideas

Employee Spirit Month Dental Office Celebration Tips and Ideas

Hello Friends,

Running a dental practice is not all about scheduling appointments and caring for patients’ smiles. It’s also about creating a positive and enjoyable work environment for your team.

March is Employee Spirit Month – Time to Sprinkle Some Fun in Your Dental Den for Maximum Smiles!

Tips & Ideas to Create a Fun and Productive Workplace in Your Dental Practice During March

In-Office Team Building Activities

Having fun at work helps in creating a stress-free and enjoyable environment. Team-building activities and events boost camaraderie among your employees. Some fun ideas include having a potluck lunch, bringing in an ice cream or coffee truck to the office, organizing craft sessions, games, puzzles, or even turning the music up for an impromptu dance session. You can also make little appreciation gifts that your team can give out to your patients at their appointments.

Boost Team Spirit with Themed Dress-Up Days

Boost trust, creativity, teamwork, engagement, and productivity within your team by introducing fun-themed dress-up days. For example, you can have Decades Day, Pajama Day, Western, Pirate Day, Fiesta, Hawaiian Day, Tacky Tourist, Sports Day, Superhero Day, or Crazy Hat Day. The possibilities are endless!

Refresh Your Staff Lounge

The breakroom or lounge plays a significant role in the workplace. It’s a place where your team can relax, unwind, and enjoy their breaks. Consider cleaning it up, reorganizing, and redecorating it to make it more inviting. Stock it up with healthy snacks and beverages for the team to enjoy. For more ideas on how to improve your dental office break room, check out this link:

Tips for Sprucing Up the Dental Office Break Room

Healthier Teams

Encourage a healthy lifestyle among your team by introducing team exercise or yoga classes, serving Monday morning breakfast smoothies, or encouraging walks outside during breaks. These activities not only promote health but also provide a fun and energizing start to the workday.

Engage with Social Media

Utilize your social media pages and your Google My Business page to showcase the fun side of your office. Post fun team videos, employee work anniversaries, and fun pictures of your team and patients. This will not only boost your online presence but will also give your patients and potential patients an insight into your enjoyable workplace.

Have Fun Outside the Office

Plan fun activities outside the office like bowling, paint parties, shopping, axe-throwing, escape rooms, cooking classes, or even outdoor activities like nature hikes or pool parties. This would help in team bonding and creating a more cohesive work environment.

Community Involvement

Get involved in your local community. Participate in local events like art fairs, fundraisers, parades, etc. This not only boosts your visibility but also provides opportunities for team building. Don’t forget to take pictures and share them on your social media pages and website.

Invest in Continuing Education

Investing in your team’s continuing education is a great way to ensure practice growth. It’s also a wonderful team-building experience that can result in a happier and more motivated team. Consider incorporating a dental continuing education class with a fun event, like a CPR Course and Pool Party.

Gifts of Appreciation

In addition to simple, yet appreciated, thank you cards; Spa Gift Card, Good Ol’ Cash, Lunch/Breakfast, Purse/Tote bag, Gift Baskets, Plants/Flowers, Jewelry, Movie/Theater Gift Cards, Tickets to Sporting Events/Concert, Amusement Park tickets, Restaurant gift card, Gas cards, and Car Wash Gift Cards.

Practice Owners – Running a dental practice is more rewarding when you have a happy and motivated team. If you need help improving your dental practice, feel free to contact me at bhaydenconsulting@gmail.com for a complimentary, no-obligation coaching call.

Regular Team Training

Support your team’s growth by offering consistent training sessions. This not only equips them with the skills they need to perform their tasks efficiently but also shows them that you value their professional growth.  Make sure to give thorough training to all new hires and offer refresher courses to the existing team on practice goals, expectations, systems, software, telephone etiquette, dental procedures, protocols, and more.

I would be thrilled to receive your feedback! If you find value in the ideas and content I provide each month, please consider leaving a review or recommendation on Google or Facebook. Simply click the following links…  GOOGLE   and/or  FACEBOOK– Thank you so much!!  

Yours for Greater Success,

~Betty

Dental Coach

P.S. Please stop by and say hello to me on  FacebookInstagramLinkedIn, and Pinterest

Dental Office Management, Leadership, and Team Building Ideas for August 2023

Dental Office Management, Leadership, and Team Building Ideas for August 2023

Hello Friends,

There is still time to make 2023 a great year for practice growth. As always, my goal in sharing these ideas each month and while coaching my dental teams is to help you all stress-less and have more fun at work!

If you’re looking for marketing, social media content, and other practice growth tips and ideas for August – Visit here: August 2023 Practice Growth Ideas

Here are your Management, Leadership, and Team Building Ideas for August. Enjoy!

Practice Management Reminders and Ideas

Schedules – If your office schedules typically slow down in August/September, what plans have you made to fill holes in the schedule, increase same-day services, and keep the working day productive?  Don’t leave it to chance. Make a list of productive tasks that may be done during any slower times.

How many visits are scheduled compared to capacity? Too many holes? Do you have time reserved for new patients? How are you planning to stay in touch with unscheduled patients? Consider offering some type of gif basket/prize that your patients can enter to win during the months of August & September when they come in for their appointment.

Emergency Medical Plan – Is your office and team prepared and equipped to handle a medical emergency? Is your emergency medical kit up to date?

The components of a sound medical emergency plan for the dental office should include:

  • Medical emergency prevention
  • Development of an action plan
  • Recognizing a patient’s distress and management of medical emergencies
  • Emergency drugs and equipment

Source: https://www.ada.org/en/resources/research/science-and-research-institute/oral-health-topics/medical-emergencies-in-the-dental-office

Leadership Tips

If you want to see a positive change in your practice, you must consistently lead by example… be the change. It starts at the top. You set the tone for the day, and make certain that it’s a happy & productive one. This includes any employee in a management position – if you have employees complaining about your office manager, take it seriously. A toxic (toxic negativity and/or toxic positivity) office manager will destroy your practice over time, at the very least, cause a staff turnover nightmare.  In fact, any employee that is toxic to your vision, to your team, and/or your patients…needs to go. It’s not easy to make the decision to terminate someone’s employment, yet absolutely necessary if you want to improve your practice.  It’s been said that “what you allow you encourage.” Once you make the decision to no longer tolerate or allow poor behavior and attitudes in your practice, you’ll breathe a huge sigh of relief.

Practice Owners, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com

Don’t wait until everything is just right. It will never be perfect. There will always be challenges, obstacles, and less-than-perfect conditions. So what? Get started now. With each step you take, you will grow stronger and stronger, more and more skilled, more and more self-confident, and more and more successful.”

 –Mark Victor Hansen

Hope you enjoy these ideas and can use some of them to help make the month of August a productive and happy one for you, your team, your patients, and the community.

If you appreciate and enjoy the complimentary ideas and content that I share each month – I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links…  GOOGLE   and/or  FACEBOOK– I look forward to hearing from you. Thank you so much!!  

Yours for Greater Success,

~Betty (Dental Coach)

Dental Practice Management, Leadership, and Team Appreciation Ideas for July 2023

Dental Practice Management, Leadership, and Team Appreciation Ideas for July 2023

Hello Friends,

Here you’ll find some tips and ideas for how you can enjoy healthier, more productive schedules during the month of July and beyond.

Leadership & Team Building / Appreciation Ideas

It’s been said, “Whatever you’re not changing you’re choosing.” What are you choosing for your dental practice? Do your choices bring you closer to your goals or further away? If you’re not changing the things you know you need to change I encourage you to get the support you need to make the changes necessary to choose success.

July is National Picnic Month – Go on a team picnic for an extended lunch break or enjoy a picnic-style lunch in the office.

July is also National Ice Cream Month – Bring in a sweet ice cream treat for a nice afternoon pick-me-up for the team.

Practice Management Reminders –

December/Holiday Season – Look ahead to your hygiene schedules in November & December to make sure you set aside/reserve some appointment times for New Patients, College students, and Patients that wait until the last minute to use their insurance benefits. If you haven’t done this already, please set aside some time to do it as soon as possible.

Cell Phone Courtesy Month – a good time to review your employees’ personal phone use during work hours guidelines/arrangements.

Practice Owners, I would love the opportunity to work along with you and your team to help you uncover areas of opportunity, and set and exceed your practice goals. If you would like to schedule a no-obligation, complimentary consultation to learn how my coaching programs work, please email me at bhaydenconsulting@gmail.com.

Looking for Summer Marketing and Social Media Content Tips and Ideas? Check them out here: July 2023 Dental Practice Growth Ideas

It would be AWESOME to hear from you! If you appreciate and enjoy the complimentary ideas and content that I share each month  – I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links.    GOOGLE   and/or  FACEBOOK Thank you so much!!

Hope you’re enjoying your summer!

Yours for Greater Success,

~Betty (Dental Coach)

Established or New Dental Patients – Which is more important for practice growth?

Established or New Dental Patients – Which is more important for practice growth?

Hello Friends,

So which is more important to your practice growth – obtaining new patients or retaining established patients?

The short answer, both are very important to successfully grow your dental practice.

Yes, new patients are very important, in fact, we should have a monthly new patient goal that we are working toward each month. Offices love new patients. I hear doctors and teams all the time saying “We need more new patients!” They believe that is the answer to all of their scheduling, production, and collection woes. But is that good enough to grow your practice, just ensuring that you’re getting fresh new patients each month?

Well, if you want to spend lots of money and ultimately work harder instead of smarter, then yes. But, I think it’s safe to say, that isn’t your intention or end goal.

And yet, that is exactly what I am seeing many doctors doing in their practice. They are investing time and money to bring in new patients but are not giving the same attention to retaining those new patients. Like they are just spinning their wheels and will eventually just burn out.

Oftentimes, I will see healthy new patient numbers each month, and yet, the office isn’t growing at all and their production is weak. Why is that? When I examine the data, I learn that far too many of their new patients are one-timers. They left the office without scheduling a future appointment. Why is this a bummer situation? Calling, emailing, texting, and snail-mailing our patients to get them to reappoint can be a drag. It’s tough to reach patients once they leave. It’s possible of course, but it takes money, time, and energy that could be better spent elsewhere. Unfortunately, we don’t always see those attempts being made to reach out to those unscheduled new patients. No one really knows what happens to the patient after their first visit. Or they make minimal attempts to reach out to the patients before giving up after a couple of months.

What does your new patient experience look like from the initial call, and first visit, to how you stay in touch with them after they leave?

Do you know what your new patient retention numbers look like?

So if the most expensive patients to acquire are your new patients, the easiest and best patients to fill your schedules are those who have come to you before.  But, you may be thinking… that takes time and money to reappoint established patients too. That’s true but you have a huge advantage when reaching out to established patients of record; It’s the power of pre-existing relationships.  (Oh, by the way, on average, it can cost up to six times more to gain a new patient than it does to retain an existing patient.)

What does retaining, reactivating, and reappointing established patients mean for you and the patient?

  • We are creatures of habit.  It’s easier to do something we are already doing than to do something different.
  • Established relationship. (They already know, like, and trust you. You just need to focus on strengthening that relationship)
  • No marketing costs – you’ve already paid the initial investment in getting the patient.

What are you doing to keep track of your established patients? What are you doing to ensure your established patients don’t slip through the cracks?

What are you doing to keep your new and established patients loyal to your practice?

Loyal patients, isn’t that what we want? Patients that return year after year, accept your treatment recommendations and refer their friends, family, neighbors, and co-workers. They are loyal to your dental practice because they like and trust you. You’ve earned the privilege to serve them not just for a moment but for life.

Is it really a privilege to serve them? Absolutely! Any office that struggles with getting and keeping new patients, struggles with getting patients to accept their treatment recommendations, struggles with the hygiene department’s continuing care reports and Swiss cheese-like appointment schedules, struggles to keep up with all the record transfer requests from patients for their new dental office, will learn (hopefully quickly) that having loyal patients in your practice is an earned privilege. The best part with loyal patients is the aforementioned struggles are greatly reduced or eliminated altogether.

Of course, this takes some work – implementing and following closely, effective office systems/protocols are critical to you successfully retaining your patients and reaching/exceeding your practice goals.

Practice Owners, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. Or send me your email address (bhaydenconsulting@gmail.com) and I will send you an invite to follow. This way, you won’t miss a single idea

Yours for Greater Success,

~Betty (Dental Coach)

P.S. If you enjoy the complimentary ideas that I share or if they’ve been of help to you and your practice –  I would truly appreciate it if you would please take a second and leave a review/recommendation for me on GOOGLE and/or FACEBOOK. Looking forward to hearing from you. Thank you!!