September 2022 Dental Office Management and Leadership Ideas

September 2022 Dental Office Management and Leadership Ideas

Hello Friends,

How is the month of September looking for your office? I hope that it is looking healthy and productive. If it is looking a little weak – I have some office management and leadership ideas that when implemented, will help strengthen it.

Leadership and Employee Appreciation Ideas

Bring Your Manners To Work Day: 1st 

Good manners are cost-effective. They not only increase the quality of life in the workplace, they contribute to employee morale, embellish the company image, and play a major role in generating profit.” – Letitia Baldrige

Say please and thank you. Make it a habit to say please every time you ask for something. Saying thank you improves your office, your health, and boosts morale.

Use your Body language Manners – 75-80% of how we interpret what others are (or aren’t) saying is through their body language. Remember, smile more, make eye contact, be attentive and demonstrate that you are listening.

Employee Appreciation Ideas

International Chocolate Day: 13th -Bring in chocolate for the team.
National Coffee Day: 29th  – Starbucks or Coffee Gift Cards or Bring in a special coffee/tea drink for the team.

A gentle reminder (idea) for the team…

Hug Your Boss Day: 8th  – Don’t forget to show appreciation for your boss! They want to hear & feel that they’re appreciated too.

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Are you looking for fun & effective marketing and practice growth ideas for September? Check these out: Practice Growth Tips for September 2022

Practice Management tips and reminders for September

Unscheduled Treatment Plans & Hygiene Continuing Care – Reach out to all your patients with incomplete treatment plans and/or that are past-due for their hygiene visit. Encourage them to schedule their appointment during the months of September, October, and November.

It is important to stay in touch with these “unhealthy” patients even IF you have crazy full schedules. They need to know you haven’t forgotten about them and that you care about their health.

Morning Huddle and Chart Reviews –   Look for unscheduled treatment, family members due, unscheduled hygiene patients, etc.  Look for opportunities to help more of your patients smile healthier.

Insurance Renewal Letters – Send out your Insurance and HSA/FSA “Use it or Lose it” reminder texts, emails, and letters. If you would like a sample letter please email me at bhaydenconsulting@gmail.com

Dental Service Special Feature/Mouthguards – September 5th is Mouthguard day. Consider, offering special pricing for custom mouthguards during the month of September.

Are you receiving my complimentary Dental Practice Management and Marketing Ideas via your email each month? If not, please follow today or send me (bhaydenconsulting@gmail.com) your email address and I will send you an invitation to follow. This way, you won’t miss a single idea!!

Wishing you a productive, fun, and stress-free September!

Yours for Greater Success,

Betty – Dental Coach

P.S. Please stop by and say hello to me on FacebookTwitterInstagramLinkedIn, and Pinterest

Before you go, would you kindly do something for me? I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links:    GOOGLE   and/or  FACEBOOK Thank you so much!!

Dental Marketing and Practice Growth Ideas September 2022

Dental Marketing and Practice Growth Ideas September 2022

Hello Friends,

For many dental offices, September can be a slower month. Even for some of the offices that start the month with a full schedule report that as the month progresses the schedule tends to fall apart. There could be many different reasons why this happens every September. Perhaps for some, it is because families are still adjusting to the back-to-school schedules and don’t want to bother adding a visit to the dentist to their already too-hectic days or it could be because you and your team expect September to be a slow month and that there isn’t anything you can do about it. Whatever the reason, it hurts to have holes in the schedule. Yet, I have some offices that tell me September is always a great month for the schedules and production. I want you all to have that experience – full, healthy, and productive schedules.

The marketing (growth) ideas that I am sharing with you for September will help you reactivate and reappoint patients, attract more new patients, build relationships within the community, as well as exceed your current patients’ expectations. With the ultimate goal of helping you to have more fun and less stress at work.

September 2022 Dental Marketing and Practice Growth Tips & Ideas

Theme: Fall in Love with a Beautiful & Healthy Smile

Focus: Preventive & Cosmetic Services

Giving-Away – Drawing for a Fall-Themed Gift Basket / Patients can enter the drawing by leaving a review on Google and/or Facebook, referring their friends & family, and for coming in for their appts in September.

For offices that offer Clear Aligners/ Invisalign: September is Self-Improvement Month – “If you’re an adult who has been putting off having your teeth straightened because you don’t want to endure the discomfort and the unsightly metal construction of traditional braces, we’re pleased to offer clear aligners – an “invisible” orthodontic alternative.”

Local Business Marketing (Relationship Building) Opportunity: 

September is National Honey Month: Give away little jars of honey with a label or tag that says, for example, “Thank you for Bee-ing an Awesome Neighbor!” or “Our Neighbors are Sweet as Honey!”

Here are a couple of examples… (From King Dental and Dr. Bruyere’s office)

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

September is National Fruit & Veggie Month – You could do a quick Facebook live video and/or post content to your social media platforms all about Nutritious School Snack Options. Perhaps, you could even create a cute, simple hand-out for your patients with a list of nutritious snack options and surprisingly unhealthy snacks.

Social Media Post Ideas to Improve Engagement during the month of September – what do your Facebook, Instagram, and Google pages look like? If you’re not keeping them up to date with fresh photos and content you’re missing out on some great opportunities to engage with your active patients, your inactive patients, and your potential patients in the community.

National Cheese Month  

Whole Grains Month

Random Acts of Kindness Day or Be Kind Day: 1 

World Coconut Day: 2 

Grandparent’s Day: 10 


International Chocolate Day: 13 

Autumn (Autumnal Equinox): 23

National Coffee Day: 29 

Family Health and Fitness Day USA: 30 

So there you have it, some fun practice growth ideas for the month of September. Please, be sure to stay in touch with me and keep me updated on any of the ideas that you use. If you have some thoughts on how to take these suggestions to the next level or just ways to improve on them I want to hear from you!

Here are some additional tips and ideas to help you enjoy full, healthy, and productive schedules. 12 Tips To Help You Fill Holes In Your Dental Schedules with Productive Appointments

If you appreciate and enjoy the complimentary ideas and content that I share each month  – I would LOVE for you to PLEASE take a quick minute to leave me a review/recommendation on Google or Facebook. Simply click the following links:    GOOGLE   and/or  FACEBOOK Thank you so much!!

Are you receiving my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. This way, you won’t miss a single idea! Feel free to email me at bhaydenconsulting@gmail.com and I will make sure you receive an invitation to follow my monthly ideas.

Wishing you all the healthiest and happiest September!

Yours for Greater Success,

~Betty – Dental Coach

Before you go, would you kindly do something for me? I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links:    GOOGLE   and/or  FACEBOOK Thank you so much!!

12 Tips To Help You Fill Holes In Your Dental Schedules with Productive Appointments

12 Tips To Help You Fill Holes In Your Dental Schedules with Productive Appointments

Hello Friends,

Many dental offices are dealing with holes in their schedules and an increase in last-minute schedule changes and broken appointments. Or maybe you have full schedules but they’re chaotic and not very productive.

Unfortunately, when there is that open chair time with no production to collect on, your overhead expenses continue without letup.

This isn’t just about money though – our focus should always be on helping our patients smile healthier and happier. When Your Patients Are Healthy – The Practice Is Healthy. To help make our patients healthier we need them to schedule (and KEEP) appointments. More importantly, we want the schedules to not only be full/busy but productive & healthy.

Here are 12 tips and ideas that won’t require a lot of extra time or expense to help improve your schedules for this fall…

#1. Morning Huddle – At your morning huddle, review schedules for patients coming in without a future hygiene appointment scheduled, any family members due in hygiene, and patients with unscheduled treatment plans.  What is your plan to ensure that these patients leave with their next appointment scheduled?

#2. Broken Appointments – Who is tracking, and how are they tracking your broken appts? More importantly, what proactive steps are taken to reduce or eliminate broken appts in your office?  (One broken appt a day can cost a practice well over $30,000 a year in lost production. Imagine what that number looks like if you have more than one broken appt a day.)

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com

#3. Telephones – It is imperative that all team members are well-trained to effectively care for the patients and potential patients calling your office.  How many calls end with an appointment scheduled and how many do not? Are your office phones being answered during the times that patients and potential patients are most likely to call? How many times is the phone ringing before being answered? How often are callers being put on hold?

What about the “shopper” callers, the callers with insurance questions, the callers with questions about whether going to the dentist is safe or not, the callers asking if you’re accepting new patients, how do you know that these calls are being handled and cared for effectively? How do you know that your team members are not inadvertently keeping them from scheduling an appointment and Keeping you from welcoming them into the practice as new patients?

This may not seem like a big deal or related to what I am talking about today but how the telephone callers are cared for or not cared for has a big impact on your schedules and the growth of your practice.  

#4. Treatment Plan Presentations and Completions – Pull your unscheduled treatment plan reports. Even if you prefer to leave it to your patients to decide when they’re ready to schedule, you certainly can keep in touch with them and continue to gently plant some treatment reminder seeds of urgency, want, and need.

#5. Welcoming New Patients – What are your plans to successfully welcome more new patients into the practice? What are you willing to do differently in order to reach/exceed your monthly new patient goals?

#6. Community – What are some things you can do to get your name out there in the community?  If you’re not already, now is an awesome time to become the “go-to” dentist in your city/town.

What can you and your team do to give back to the community? Hint: I share ideas with you each month to do just that. Are you following my monthly emails? If not, take a second and sign up. This way, you won’t miss a single idea! Feel free to email me at bhaydenconsulting@gmail.com and I will make sure you receive an invitation to follow my monthly ideas.

#7. Reviews & Recommendations – This one is super easy! Let your patients do some of the work, and invite them to do the talking for you. Give them something good to talk about and spread to their friends, family, neighbors, and co-workers. How? Consistently deliver excellent experiences via the telephone and in-person at their appointments. Make it easy for them to leave a review on Facebook and Google.

Please do not underestimate the power of “fresh” online reviews and recommendations to grow your practice.

#8. Insured Patients – Mid-September, early October start your end-of-year insurance “use it or lose it” reminders and campaigns.  Patients tend to wait until the last minute to try and squeeze in a dental appointment to use their remaining benefits – encourage them to beat the end of the year rush.

#9. In-Office Savings Plan –   If your office offers an in-office savings plan, create some campaigns to let more uninsured people and local small businesses know about your awesome and affordable in-office savings plan.

#10. Continuing Education and Team Building – The fall season may be the perfect time to schedule some in-office continuing education and training. As well as some fun team-building activities.

#11. Exceed Expectations – Spend more quality time with the patients that do come in for appointments.

#12. Celebrate your Success! –  This will require a team effort to enjoy productive and healthy schedules for the rest of this year and beyond so please be sure to find ways to celebrate your success. Reward the behavior that you want to see more of! 

BONUS TIP! – Take advantage of your social media pages and Google My Business Account to share office happenings, dental health tips, community news, and to feature different dental services/treatments that you offer.

If you appreciate and enjoy the complimentary ideas and content that I share each month  – I would LOVE for you to PLEASE take a quick minute to leave me a review/recommendation on Google or Facebook. Simply click the following links:    GOOGLE   and/or  FACEBOOK Thank you so much!!

I am wishing you all the healthiest and happiest schedules for this Fall!

Are you receiving my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. This way, you won’t miss a single idea! Feel free to email me at bhaydenconsulting@gmail.com and I will make sure you receive an invitation to follow my monthly ideas.

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Yours for Greater Success,

~Betty – Dental Coach

Before you go, would you pretty please do something for me? I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links:    GOOGLE   and/or  FACEBOOK Thank you so much!!

August 2022 Dental Office Management and Leadership Ideas

August 2022 Dental Office Management and Leadership Ideas

Hello Friends –

The ideas that I share are designed to help you produce more, collect more, stress less, and have more fun as a team all while helping your patients smile healthier and happier.

Remember, what you do or don’t do today will have a direct impact either positive or negative on your schedules 6 months from now, and more importantly what things look like tomorrow and all the days to follow.

Don’t wait until everything is just right. It will never be perfect. There will always be challenges, obstacles, and less-than-perfect conditions. So what? Get started now. With each step you take, you will grow stronger and stronger, more and more skilled, more and more self-confident, and more and more successful.” –Mark Victor Hansen

Believe that your practice has a bright future. Regularly, talk about your vision and mission with your team. Ensure that the core values you and your team live and work by are getting you closer to your vision and not further away.

Employee Appreciation IdeaJust Because Day: August 27th. Do something special for your team – bring in breakfast, lunch, snacks, treats, gift cards, or little gifts “just because”. NOTE: If you’re a team member(employee) reading this, your doctors would also love to receive an unexpected gift or treat 🙂

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com

Looking for Marketing & Practice Growth Ideas? Check these out: August 2022 Dental Marketing Ideas

If you appreciate and enjoy the complimentary ideas and content that I share each month  – I would LOVE for you to PLEASE take a quick minute to leave me a review/recommendation on Google or Facebook. Simply click the following links:    GOOGLE   and/or  FACEBOOK Thank you so much!!

Unscheduled Active Patients – It doesn’t do any good to have active patients if they’re not scheduled for a future appointment. Make plans to reach out to all your unscheduled patients and invite them to schedule an appointment for their hygiene visit or if they have unscheduled treatment plans. Things to consider – How many of your active patients have a future appointment scheduled? How are you tracking and following up on unscheduled restorative treatment? How are you tracking and following up on unscheduled hygiene patients? What are your monthly visit/appt goals? What are your daily, weekly, and monthly production (treatment) goals?

Here are a few ideas to help you reappoint and reactivate your patients so you can enjoy healthy & productive schedules…

Simplify Your Life Week: 1-7 – Social Media post idea:  Simplify your life by crossing off “Schedule my all-important dental visit” from your To-Do-List by calling us today at…

Orthodontics – If you provide orthodontic services to your patients there is a special day in August just for you! National Align Your Teeth Day: 11th – Great opportunity to showcase the ortho treatment you offer! 

Send out a “ Start the School Year Off with A Happy & Healthy Smile” Special Offer or Appointment Reminder to your patients that are teachers and students and are past-due in hygiene or have unscheduled restorative treatment needs. 

Hope you enjoy these ideas and are able to use some of them to help make the month of August a productive and fun one for you, your team, your patients, and the community.

Are you receiving my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. This way, you won’t miss a single idea! Feel free to email me at bhaydenconsulting@gmail.com and I will make sure you receive an invitation to follow my monthly ideas.

Yours for Greater Success,

~Betty – Dental Coach

Before you go, would you pretty please do something for me? I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links:    GOOGLE   and/or  FACEBOOK Thank you so much!!