I Can’t Do It!

I Can’t Do It!

Hello Friends,

Do you ever feel like you just “can’t” do it? Perhaps there are times when you feel like my daughter, Savannah did here in this video while trying to learn to hula hoop (while wearing high heels)…

Savannah in her frustration said “I can’t do it” – We all have at one time felt this way or maybe we’re feeling that way now.

But, was that really true, was she doomed to never master the hula hoop? Not at all, she just couldn’t hula hoop “yet”.

Yet is an optimistic word that means “in the future”, for example, the best is yet to come. 

dental marketing ideas hayden consulting

Approach each day in your practice with the growth mindset that, the best is yet to come. So maybe your patient feels like they can’t accept your treatment plan yet, or you’re struggling with reaching your production, collection, and scheduling goals, or like many offices right now you’re struggling to find and retain employees, this doesn’t mean that you will never reach your goals or your patient will never accept the treatment, or that you’ll never find excellent employees, it just means, more time and or effort are required.

This was true for Savannah – She can hula hoop!

Your patient hasn’t said yes, yet. You haven’t reached your goals, yet. You don’t have your dream team, yet. However, the best is yet to come.

Add yet to your mindset and your challenges become an opportunity to learn, grow and improve. Remember, with dedication and hard work, success follows. You CAN Do It!

Do you know what else will help you learn, grow and improve? My complimentary monthly dental coaching, practice management, and marketing ideas. Take a second and sign up today. If you prefer, send me (bhaydensulting@gmail.com) your email address and I will send you an invitation to subscribe. This way, you won’t miss a single idea! 

Doctors, I may not be the best person to teach you how to hula hoop but I do know how to successfully help dental teams work together to create and implement wonderful systems to grow and improve their dental practice – if you’ve wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

If you enjoy the dental leadership, management, and marketing tips and ideas that I share each month – I would love and truly appreciate it (seriously, it would make my day!) for you to please leave a review/recommendation for me here on GOOGLE and/or FACEBOOK

Yours for Greater Success,

~Betty (Dental Coach)

P.S. Please stop by and say hello to me on  FacebookTwitterInstagram, LinkedIn and Pinterest

Dental Office Practice Management, Leadership, Marketing, and Team Building Books

Dental Office Practice Management, Leadership, Marketing, and Team Building Books

Hello Friends,

Whether you’re looking for a book(s) to improve your leadership skills, provide your dental patients with the very best experiences, or wanting to boost team morale, check out the following book recommendations.

Leadership, Management, Marketing, and Team Building Book Suggestions:

Move Your Bus – Ron Clark

FISH! – Stephen C. Lundin and Harry Paul

Fun Is Good – Mike Veeck & Pete Williams

Dental Practice Hero – Paul Etchison

E-Myth Mastery – Michael E. Gerber

The ONE Thing – Gary W. Keller and Jay Papasan

Atomic Habits – James Clear

Making It Easy for Patients to Say Yes: The Complete Guide to Case Acceptance – Paul Homoly

Traction –  Gino Wickman

The Practice RX– Dino Watt

1o Knows To get To Yes! – Kelly Lynch

Bring Your Whole Self to Work: How Vulnerability Unlocks Creativity, Connection, and Performance – Mike Robbins

Overcoming The Five Dysfunctions Of A Team – Patrick Lencioni

The Energy Bus – Jon Gordon (Actually, ALL books by Jon Gordon!)

Our Iceberg is Melting –  John Kotter

Who Moved my Cheese? – Spencer Johnson, MD

Leadershift – John Maxwell (All Maxwell Books)

Be Amazing or Go Home – Shep Hyken   (All Shep Hyken Books)

Everything is Marketing – Fred Joyal

Beyond The Morning HUDDLE – Dr. Ann Marie Gorczyca (All of her books)

If you have some favorites that you think I should add to my list, feel free to shoot me a message at bhaydenconsulting@gmail.com – Thank you.

Consider purchasing team building/self-improvement books for your team. During a team meeting, discuss portions of the book. Or purchase electronic devices such as a Kindle Fire for each employee and download books that can be discussed during a “book club team meeting”.

Find Additional Team Building Activities, Ideas, and Incentives Here

Did you enjoy these tips and ideas? I would love and truly appreciate for you to please leave a review/recommendation for me on GOOGLE and/or FACEBOOK – Thank you!!!

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. Or send me your email address and I will send you an invite to follow. This way, you won’t miss a single idea!

Yours for Greater Success,

~Betty

P.S. Please stop by and say hello to me on FacebookTwitterInstagramLinkedIn and Pinterest

Dental Practice Management Tips and Ideas for February 2021

Dental Practice Management Tips and Ideas for February 2021

Hello Friends,

How is your first quarter looking so far? What are you doing to ensure this is a healthy and productive year for you, your office, and your team?

Of all the things I’ve done, the most vital is coordinating those who work with me and aiming their efforts at a certain goal.” – Walt Disney

Here are a few Practice Management and Leadership Tips and Ideas for February.

February is National Time Management Month: When was the last time you reviewed all your office systems and protocols to ensure that you’re using your time efficiently and effectively?

If you’re often running behind schedule, investigate as to the reason(s) why. If you know the why… change whatever it is causing you to stray from the schedule.

You get to decide where your time goes. You can either spend it moving forward, or you can spend it putting out fires. You decide. And if you don’t decide, others will decide for you.” – Tony Morgan

Arrive at the office with plenty of time before the first scheduled patient, expect your patients to arrive on time, never wait on hygiene exams, calculate the actual amount of time it takes to do procedures, control the schedules, these things will help you stay on time.

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Reappointments and Reactivation – Now is a great time to reach out to your unscheduled patients both active and inactive patients.

Rather than just calling to ask if they would like to schedule an appointment, use this occasion to simply check in to see how they’re doing and let them know you’re thinking about them. This is about building and strengthening relationships. 

Take advantage of the different methods to reach them – telephone, text, email, letter/care, and your social media pages.  You’re planting little reminder seeds that you are still here for them during these crazy times.

Here is an idea: February 24th is Forget Me Not Day – This is a day to remember family, friends, loved ones, and unscheduled patients.

Remind your patients to not forget to schedule their all-important dental cleaning, examination, and oral cancer screening!

Friends, do you know how many of your active patients have a future appointment and how many do not? Do you know how many new patients you are welcoming into the practice AND how many patients you’re losing each month?  To help you get that data quickly, like within minutes – if your PMS is either Dentrix, Eaglesoft, or Open Dental you can request a complimentary, no-obligation practice data snapshot here: Game-Changing Awareness from Dental Intelligence  – Within minutes we’ll identify your practice’s strengths and uncover hidden opportunities.  I am happy to assist you with this at no charge and with absolutely no obligation to do anything further with me. 

Telephones – As a team, create your Telephone Principles (scripting guidelines) which include your goals & expectations for each call.

Practice, Practice, Practice how to effectively handle different types of calls and questions until you feel comfortable. A few tips:

  • Answer the phone during hours/days that patients are most likely to call.
  • Avoid putting callers on hold – first, find out who it is and how you can help them.
  • Call Steps: Smile, Reassure, Get Name, Discovery, Relationship Building & Scheduling.
  • NP’s – Always get their referral source. Also, ask if they have any other family members that they would like to schedule an appointment for.

To learn more, see: https://bettyhaydenconsulting.com/2020/01/30/dental-office-telephone-principles/

Insurance Claims – Send out clean claims with the correct information, provider, date of service, xrays, attachments, documentation.  Your goal is to not have any unpaid claims sitting out there past 30-60 days.  What does your insurance aging report look like? (Did you know that your collection percentage drops significantly after 90 days past due? Over 120 days past due it drops to about 30% – you lose a lot of your money the longer these claims sit out there.)

For Dental Marketing Tips and Ideas for February visit here: https://bettyhaydenconsulting.com/2021/01/05/dental-office-marketing-tips-and-ideas-for-february-2021/

As always, wishing you the very best!

I would love and truly appreciate for you to please leave a review/recommendation for me here on GOOGLE and/or FACEBOOK.

Don’t miss out on any of the ideas that I share each month! Are you receiving my complimentary Practice Management and Marketing Ideas in your email inbox each month? If not, please start following us today. If you prefer, send me your email address at bhaydenconsulting@gmail.com and I will send you an invitation to follow my blog.

Yours for Greater Success,

~Betty

P.S. Please stop by and say hello to me on FacebookTwitterInstagramLinkedIn and Pinterest