Dentist Office Management and Leadership Ideas for September

Dentist Office Management and Leadership Ideas for September

Hello Friends,

How are things looking for your office in September? Do you have holes in the schedule? Or are you booked solid? Are you on track to have your best September ever?

No matter if your schedule is full of patients or full of holes there are things we can do to improve the practice – things that show the team how much they matter and things to show your patients that you care.

If your schedule isn’t looking as great as you’d like, or if you’re experiencing too many broken appts, or if your schedule is busy but not necessarily productive – you’ll benefit from the ideas that I am sharing with you. (That is of course if you implement them 😉 )

We know that a full hygiene schedule today typically means a full doctor’s schedule tomorrow – why is that? Approximately, 75% of restorative needs are discovered during hygiene patient visits.

Unfortunately, when there is that open chair time with no production to collect on, your overhead expenses continue without letup.

This isn’t just about money though – our focus should always be on helping our patients smile healthier and happier. When Your Patients Are Healthy – The Practice Is Healthy. To help make our patients healthier we need them to schedule appointments.

The ideas that I am sharing with you for September will help you reactivate and reappoint patients, attract more new patients, build relationships within the community, as well as exceed your current patients’ expectations.

Note: If you’re looking for marketing (growth) tips and ideas for September please check them out HERE.

Do you enjoy the complimentary ideas that I share each month?  I would love and truly appreciate it for you to please leave me a review/recommendation here on GOOGLE and/or FACEBOOK . Thank you! 

Leadership Ideas:

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” – John Quincy Adams

By your actions lead your team in the direction you want your practice to go and grow.

Think beyond what you’ve always done to get by or your current perceived limitations– get creative with your methods for staying in touch with your current patients, reaching out to inactive patients, welcoming more new patients, and learning new things as a team to keep things fresh and motivating.

Employee Appreciation Idea – September is Self-Care Awareness Month – We’re finding many employees/team members experiencing burn-out and overwhelm for numerous reasons. We are also dealing with an employee shortage which is adding extra stress on the loyal employees. Self-Care has never been more important than it is right now! Give a small gift of appreciation to your employees that encourages self-care.  It could be a gift card or actual gifts. (ie: spa products, chocolate, books, essential oils, teas, water bottle, etc.) In addition, be alert to create opportunities to express your appreciation to your employees (and for the employees reading this – let your doctors know that you appreciate them too) – with your words, a short handwritten thank you note, etc.

Practice Management Tips & Ideas:

Unscheduled Treatment Plans & Hygiene Continuing Care – Reach out to all your patients with incomplete treatment plans or that are past-due in hygiene. Encourage them to schedule their appointment during the months of September, October, and November.

It is important to reach out to these “unhealthy” patients even IF you have crazy full schedules. They need to know you haven’t forgotten about them and that you care about their health.

Friends, do you know what your schedules look like for the fall months? Do you know how many of your active patients have a future appointment and how many do not? Do you know how many new patients you are welcoming into the practice AND how many patients you’re losing each month?  To help you get that data quickly, like within minutes – if your PMS is either Dentrix, Eaglesoft, or Open Dental you can request a complimentary, no-obligation practice data snapshot here: Game-Changing Awareness from Dental Intelligence  – Within minutes we’ll identify your practice’s strengths and uncover hidden opportunities.  I am happy to assist you with this at no charge and with absolutely no obligation to do anything further with me. 

Insurance Renewal Letters – Send out your Insurance and HSA/FSA “Use it or Lose it reminder texts, emails, and letters. If you would like a sample letter please email me at bhaydenconsulting@gmail.com

Dental Office Insurance Renewal Reminders Betty Hayden Consulting

Wishing you all the healthiest and happiest September!

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Are you receiving my complimentary Dental Practice Management and Marketing Ideas via your email each month? If not, please follow today or send me (bhaydenconsulting@gmail.com) your email address and I will send you an invitation to follow. This way, you won’t miss a single idea. 

Yours for Greater Success,

~Betty

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August 2021 Dental Office Management Tips and Ideas

August 2021 Dental Office Management Tips and Ideas

Hello Friends,

I am happy to share with you some management and leadership tips and ideas for August. The ideas that I share are designed to help you produce more, collect more, stress less, and have more fun as a team all while helping your patients smile healthier and happier.

Be sure to spend some time reviewing your YTD numbers with your goals for the year. Are you satisfied with how your numbers are trending? If not, now is the perfect time to make some adjustments.

If you’re looking for dental marketing (growth) tips and ideas for August – visit: https://bettyhaydenconsulting.com/2021/07/13/dental-office-marketing-tips-and-ideas-for-august-2021/

Don’t miss out on any of the ideas that I share each month.  Are you receiving my complimentary Practice Management and Marketing Ideas in your email each month? If not, please start following us today. If you prefer, send me your email address (to bhaydenconsulting@gmail.com) and I will send you an invitation to follow my blog.

Here are some Dental Management and Leadership Tips and Ideas

Let’s start with you and your team…

Treat your employees how you would like them to treat your best patient!

If you want to see a positive change in your practice, you must consistently lead by example… be the change. It starts at the top. You set the tone for the day, make certain that it’s a happy & productive one.

Employee Appreciation Ideas –

Bagel Day – August 8th / Bring in bagels for the team… or bagels and donuts. (I love donuts)

Just Because Day – August 27th / Surprise the team with a small gift, gift card, or treat… just because.  They need it!

Unscheduled Active Patient Ideas – It doesn’t do any good to have active patients if they’re not scheduled for a future appointment. Make plans to reach out to all your unscheduled patients and invite them to schedule an appointment for their hygiene visit or if they have unscheduled treatment plans.

Incomplete Treatment Reports – Run your unscheduled treatment report for the last 6 months and reach out to patients to encourage them to schedule their appt to complete the treatment as planned.

Hygiene Continuing Care Opportunity – August 1 -7 is Simplify Your Life Week – Social Media post idea:  Simplify your life by crossing off “Schedule my all-important dental visit” from your To-Do-List by calling us today at…

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com

Hope you enjoy these ideas and are able to use some of them to help make the month of August a productive and fun one for you, your team, your patients, and the community.

Would you please do something for me? If you appreciated these complimentary ideas I will love for you to please take a minute to leave me a review/recommendation here on GOOGLE and/or FACEBOOK.  Thank you!!

Yours for Greater Success,
~Betty

P.S. Please stop by and say hello to me on FacebookTwitterInstagramLinkedIn, and Pinterest

Dental Office Management and Leadership Ideas for June 2021

Dental Office Management and Leadership Ideas for June 2021

Hello Friends,

Did you catch my dental marketing ideas for June? If not, here is the link June 2021 Marketing Ideas

Now that you have your marketing plans set for June…

Are you looking to boost team morale? Is your dental schedule looking weak?

You’ll find several tips and ideas to help support your vision and mission right here.

Dental Practice Management and Leadership Ideas and Reminders for June

“Leadership is an action, not a position.” – Donald McGannon

Here are 8 Important Actios of Leadership (source: inc.com)

1. Learn to lead by example.

2. Be goal-oriented.

3. Take responsibility.

4. Share the glory.

5. Know how to develop a team.

6. Become a master of communication.

7. Be courageous and assertive.

8. Be confident.

Remember, “you can borrow knowledge, but not action.” – James Clear

Recess At Work Day: 17th   

Get outside for a few minutes with your team for some fresh air. If you can’t all get outside, open the windows and turn up the radio.  How about a sweet treat to enjoy during “recess”? (ex: ice cream, frozen drink, etc.)

Doctors, if you’re struggling to reach your practice goals or you would just like to improve and refine your current office systems – feel free to contact me for a complimentary, no-obligation 30-minute telephone consultation at bhaydenconsulting@gmail.com to see if a coaching relationship is right for you.

Hygiene Continuing Care/Recare Reminders:

Postcard & Social Media Site Scripting Idea: Summertime is a great time of year and it can also be a busy time of year. We encourage you to remember to take the time to squeeze in your regular dental visit before the summer months fly by. Regular dental visits are so important to your overall health.

Incomplete Treatment Reports:

Many insurance companies renewed their maximum on June 1st. Pull a report of any patients due in hygiene or with incomplete treatment that have a June renewal date. Make calls and send letter/text/email that their maximum renewed and encourage them to schedule an appointment.

Some questions to consider:

  • Of your active patients (seen in the last 18 months) how many have a next appointment scheduled and how many do not?
  • How many patients left the practice this year?
  • What can you do together as a team to retain more patients by consistently exceeding their expectations?
  • What can you do together as a team to help more patients say yes to your very best care? Remember, When your patients are healthy – the practice is healthy.

Knowing your practice numbers and doing something with what you know about those numbers is key to growing and improving your practice. Numbers tell a story. Numbers tell you if your practice is healthy or unhealthy.  

Do you know what your office numbers look like? How many of your active patients are unscheduled? How many patients you’re gaining and losing each month? You need to know where you’re at currently to know how to best care for your patients and what your potential for growth is. To help you get that data quickly, like within minutes – if your PMS is either Dentrix, Eaglesoft, or Open Dental you can request a complimentary, no-obligation practice data snapshot here: Game-Changing Awareness from Dental Intelligence  – Within minutes we’ll identify your practice’s strengths and uncover hidden opportunities.  I am happy to assist you with this at no charge.

It always brightens my day to hear from you! If you appreciated these complimentary ideas I  would love for you to please take a minute to leave me a review/recommendation here on GOOGLE and/or FACEBOOK.  Thank you!!

Hope you enjoy these ideas and are able to use some of them to help make the month of June a fantastic one for you and your team.

Don’t miss out on any of the ideas that I share each month.  Are you receiving my complimentary Practice Management and Marketing Ideas in your email each month? If not, please start following us today. If you prefer, send me your email address (to bhaydenconsulting@gmail.com) and I will send you an invitation to follow my blog.

Yours for Greater Success,
~Betty

P.S. Please stop by and say hello to me on FacebookTwitterInstagramLinkedIn and Pinterest