dental practice growth

Dental Office Management and Leadership Tips and Ideas for January 2022
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Dental Office Management and Leadership Tips and Ideas for January 2022

Hello Friends,

December is a great time to find and create opportunities for growth in the New Year. Make your action plan for any wanted and needed improvements to your office including setting your production, collection, treatment, continuing education, new patient, administrative time, and happiness goals for the new year.

“The secret of change is to focus all of your energy, not on fighting the old, but on building the new.”  – Don Millman

What are your practice goals for 2022? I would love the opportunity to work along with you and your team to help you set and exceed your practice goals. If you would like to schedule a no-obligation, complimentary consultation to learn how our coaching program works, please email me at bhaydenconsulting@gmail.com.

Dental Office Management and Leadership Tips & Ideas for January 2022

Insurance Renewals: Many of your patients’ dental insurance maximums renew on January 1. Phone, text, and/or email your patients with a friendly reminder of their renewed benefits and encourage them to make a reservation to come in for their hygiene wellness visit or to get started on their unscheduled treatment needs with the doctor. Include reminders on your social media pages.

Unscheduled Patients – Do you know how many of your active patients are scheduled for appointments and how many are unscheduled? Now is a good time to find out. It doesn’t do any good to have active patients if they’re not scheduled for a future appointment. Make plans to reach out to all your unscheduled patients and invite them to schedule an appointment for their hygiene visit or if they have unscheduled treatment plans.

Office Appearance:

National Clean Off Your Desk Day: Jan. 10th ~ Clutter represents indecision. Make the decision to get rid of the clutter! That includes any sticky notes attached to computer monitors, coats/sweaters hanging on the backs of chairs, and carry-out drink containers sitting out on the counters. While you’re at it, go ahead and attack the cabinets, counters, & closets. Say goodbye to the clutter!

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. Or send me your email address to bhaydenconsulting@gmail.com and I will send you an invite to follow. This way, you won’t miss a single idea.

Boost Team Morale/Attitudes:

January is National Soup Month – Each week a doctor and/or team member can bring in a crock pot of homemade soup to share with the team for lunch. (For example, Warm Up Wednesdays ) – Be sure to share photos and recipes on your social media pages.

Fun at Work Day: Jan. 28th – Schedule a fun team building activity, games or contest for the team. Be sure to share the fun on your social media platforms.

Speaking of social media platforms – Please stop by and follow me on  Facebook, Instagram, LinkedIn, and Pinterest

National Compliment Day: Jan. 24th ~ Compliment your doctor(s) and/or team when you catch them doing something “right”. Compliments boost morale.  (Tip: You don’t need a special day to do this – you always want to compliment & reward the behavior and actions that you want to see more of. ) See Why Gratitude Matters

Do not delay, put down on paper all of your thoughts and plans to make 2022 a better year for you, your team, your patients, and your practice. Do include your team in this plan, ask them what their ideas are to make 2022 a more productive and happier year for all.

Instead of trying to change your entire practice in January, the simpler strategy is to create a 12-month plan where you and your team are making constant improvements.

Did you enjoy these tips and ideas?   I would love and truly appreciate it for you to please take a second to leave a review/recommendation for me here on GOOGLE and/or FACEBOOK – Thank you!!!

Yours for Greater Success,

~Betty (Dental Coach)

Why Gratitude Matters in your Dental Practice
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Why Gratitude Matters in your Dental Practice

Hello Friends,

November is Gratitude Month – Gratitude helps to strengthen and motivate your team, encouraging employee loyalty and engagement. This is needed now more than ever! Yes, they may show up each day physically but are they engaged? Are they also there mentally and emotionally?

One of the most common issues that I hear from dental employees is that they don’t feel appreciated. Feeling a lack of gratitude is often the main reason why they leave their employer or suffer a decline in positivity and productivity.

Hint: Sadly enough, I hear the same thing from the employer – my team doesn’t appreciate me, and/or my team is unthankful. So if you’re an employee reading this you’ll find that these same ideas for showing gratitude may be used for showing appreciation and gratitude to your employer. 🙂

Don’t assume they know that you appreciate them just because you give them a paycheck every week. Show them by your words and actions that you value and appreciate their contributions to the success of the practice.

Here are several ways for you to express and show gratitude for your dental team…

Greetings – Say hello & goodbye to your employees at the start of the day and at the end of the day.

Use your Manners – Say please and thank you. Make it a habit to say please every time you ask for something. Saying thank you improves your office, your health, and boosts morale.

Thank you notes – a thoughtful handwritten thank you note will go a long way in helping someone feel appreciated and valued.

Praise – Commend and praise your employees in front of and to your patients.

Give them your attention – Conduct quarterly commendation and performance evaluations. This also gives them an opportunity to share with you how things are going for them and their ideas to improve the office.

Feed them – Bring in breakfast, snacks, or lunch.

Invest in them – Thoroughly train your employees (new & old) on your practice goals, systems, expectations, software, telephone skills, dental procedures, protocols, etc.  Include regular continuing education – you can do this with in-office training, webinars, lunch and learns, and seminars/classes outside of the office.

Gifts of Appreciation – Surprise your team with thoughtful gifts of appreciation (gift cards, cash, treats, etc.)

Work Anniversaries – Acknowledge work anniversaries. Don’t take their loyalty for granted. Make sure they feel wanted and appreciated.

Encourage Creativity – Host “Brainstorm Sessions” with prizes for creative marketing ideas, solutions to improve office efficiency, welcome more new patients, patient retention, and how to have more fun as a team.

Give them your time – Spend time outside the office with your team engaging in fun team-building recreational activities. Do this at least quarterly.

These are simple and inexpensive ways to let your team know how much you care. I encourage you to put them into action. When you do you’ll quickly learn that it is a triple win – a win for your team, a win for your patients, and a win for you (you’ll not only enjoy better health but practice growth too).

“Feeling grateful or appreciative of someone or something in your life actually attracts more of the things that you appreciate and value into your life. “—Northrup Christiane

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. Or send me your email address to bhaydenconsulting@gmail.com and I will send you an invite to follow. This way, you won’t miss a single idea.

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Did you enjoy these tips and ideas?   I would love and truly appreciate it for you to please take a second to leave a review/recommendation for me here on GOOGLE and/or FACEBOOK – Thank you!!!

Yours for Greater Success,

~Betty (Dental Coach)