How might Samuel Plimsoll be of help to you?

How might Samuel Plimsoll be of help to you?

February 10th is Plimsoll Day. Discover how the Plimsoll Mark can be your secret weapon to tackle work stress like a boss and wave goodbye to those feelings of overwhelm.

Who was Samuel Plimsoll?

In the 1860s, due to the increased loss of ships from overloading, British MP Samuel Plimsoll championed the load line cause. The Plimsoll Mark, still present on ships today, is a testament to Plimsoll’s tireless work to enhance safety standards and safeguard the lives of merchant mariners. Every commercial ship, with few exceptions, displays a load line symbol on both sides amidships. This symbol is also permanently etched to ensure visibility even if the paint fades. The load line serves as a clear indicator of whether a ship is overloaded, ensuring safety at sea.

It’s the mark that keeps you safe (maybe even, sane 😉 )!

Why Should Your Personal Plimsoll Mark Matter to You?

Today is a perfect opportunity to reflect on your personal Plimsoll mark. Life presents various stress-inducing factors that can lead to feeling overwhelmed. Work stands out as a common area that comes to mind. How can you prevent feeling overwhelmed and overloaded in your work environment?

Steps to Avoid Overwhelm and Overload at Work

Recognizing your “breaking point” or “plimsoll mark” and avoiding it is the initial step. While it may appear straightforward, it can be quite demanding. Nonetheless, adhering to these crucial steps could be beneficial:

  • Ensure to get sufficient rest.
  • Maintain a balanced diet with healthy meals and snacks.
  • Stay hydrated by drinking water throughout the day.

Work Management Tips

Another way to avoid reaching your plimsoll mark is by managing your work effectively. Here are some strategies:

  • Always work from a list. You can bring order out of chaos faster with a list than with any other time management tool.
  • Focus on one task at a time. Discipline yourself to start on your most important task and stay at that until it is complete.
  • Learn just to say no ~ If you always say yes and take on every project your ship will start to sink.
  • Don’t hesitate to assign tasks to others. Delegating responsibilities can reduce workplace stress and allow you to concentrate on other important tasks.
  • Set boundaries to limit distractions from social media, email, and devices like smartphones, which can blur the line between work and personal time, leading to unnecessary stress.
  • Lastly, infuse your workday with moments of enjoyment to elevate your productivity with a touch of creativity and inspiration. Have Fun at Work!

Know Your Plimsoll Mark

Knowing where your plimsoll mark is will allow you to get more satisfaction and joy out of your workday, and keep you from feeling stressed and overloaded!

Practice Owners – If you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about or would just like to discover areas of opportunity for your practice … please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

In conclusion, the Plimsoll Mark idea isn’t just about ships—it’s a life hack for us all. Pinpointing our own Plimsoll Mark can guide us away from chaos and towards a happier, more balanced life. Hats off to Samuel Plimsoll for his genius touch on maritime safety and our personal well-being!

Thank you, Samuel Plimsoll!

Yours for Greater Success,

~Betty (Dental Coach)

Before you go… Would you kindly leave me a review/recommendation on Google or Facebook, please? Click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!

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Dental Office Appreciation Ideas for Teachers, Nurses, and Police Officers

Dental Office Appreciation Ideas for Teachers, Nurses, and Police Officers

Hello Friends,

The month of May brings many wonderful opportunities to reach out to more people in the community. Here is why:

During the month of May you have:

Teacher Appreciation Week: 4-8

dental office teacher appreciation ideas betty hayden

National Nurses Day and Week: 6-12 

Dental Practice Ideas for Nurses Week

National Hospital Week: 10-16 

National Nursing Home Week: 10-17

National Police Week:  10-16

EMS (Emergency Medical Services) Week: 17-23

dental office ideas for May Police Officer Appreciation Betty hayden

This is a great opportunity for dental offices to reach out to the teachers, nurses, and police officers in their community.

Betty Hayden Consulting Dental Office Appreciation Ideas for May

How can you reach out to them? Here are a few ideas for you:

First, let’s start with any of your patients that are teachers, nurses, or police officers.

Pull a report with any patients that are school teachers, nurses, and police officers and send “We Appreciate You” cards to them. Unexpected and very much welcomed.

Put together some little thank you gifts to give your patients that are teachers/nurses/police officers when they come in for their dental appointment during the month of May.

See my Pinterest Board for a ton of ideas: Appreciation Gift Ideas

Second, reach out to the teachers, nurses, and officers in the community that are not “yet” patients at your office.

Host a Favorite Teacher/Nurse/Police Officer Contest. Invite the community to nominate their favorites. The winner receives FREE teeth whitening and a certificate stating they won for the favorite teacher/nurse/police officer contest.

You could easily ask for donations from local businesses to add to the winning prize.

Deliver treats and/or toothbrush bags to your local hospitals, doctors’ offices, fire station, and/or police stations.

Social Media Post Ideas to Improve Engagement during the month of May:

dental social media content ideas from Betty Hayden Consulting

At the very least you can use your social media platforms to show your love and appreciation for these special and hard-working folks in the community.

National High Blood Pressure Education Month

May is Save Your Tooth Month and Root Canal Appreciation Week: 3rd – 9th and Root Canal Appreciation Day: 11th

Nurses Day or National RN Recognition Day: 6th

Student Nurse Day: 8th

National Teacher Day: 8th

Receptionists Day: 9  (Second Wednesday)

School Nurse Day: 9

International Nurses Day: 12

National Employee Health & Fitness Day: 20

Eat More Fruits & Vegetables Day: 21 

EMSC (Emergency Medical Services) Day:  21

National Senior Health & Fitness Day: 27

World No-Tobacco Day: 31

There are so many ways to celebrate teacher appreciation, police officers, and nurses week in your dental office. If you’re looking for more marketing and practice management ideas for the month of May, please visit here: Dental Office Tips and Ideas for May

If you appreciated these complimentary ideas I  would love for you to please leave me a review/recommendation here on GOOGLE and/or FACEBOOK.

Wishing you all a very happy and productive Spring!

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. This way, you won’t miss a single idea! Or, if you have an area(s) in the practice that you’re struggling with, feel free to comment here or email me at bhaydenconsulting@gmail.com

Yours for Greater Success,

~Betty – Dental Coach

Spring Clean Your Dental Office Using Your 5 Senses

Spring Clean Your Dental Office Using Your 5 Senses

Hello Friends,

It’s that time of year when many take advantage of the warmer weather to “spring clean” their homes. This is also a great time to spring clean your dental practice.

I encourage you to make a checklist of all the areas in your office that need some spring cleaning.  I’ll help you get started by showing you how to take advantage of using your 5 senses while cleaning your office. This is by no means an exhaustive cleaning list but it will you give you ideas of where and what to clean.

Betty Hayden Consulting Dental Marketing and Practice Management Ideas

Sight, Smell, Sound, Touch, and Taste.

SIGHT

What do your patients and potential patients see?

Areas to “see” include;

  1. Office Exterior
  • Signage
  • Windows
  • Landscape/Weeds
  • Garbage/Debris
  • Safety Concerns/Handicap accessibility
  1. Office Interior
  • Reception Room – Sit in your reception room, what do your patients see, touch, hear, smell and taste? Look high and low. What do you see? Dirty carpeting/flooring? Outdated magazines & decor? Stained or worn chairs? Peeling wallpaper? Cobwebs? Dusty plants/floral arrangements? Light bulbs that are out?  Look over at the front desk area, if you see a sliding glass window that is full of signs and papers telling your patients what to do and what not to do…remove them immediately! In fact, remove the glass. It’s very unwelcoming!
  • Restroom – Most if not all of your patients that visit your restroom WILL determine the quality and safety of your care from that experience. (Isn’t that true of you when you’re at a restaurant or any public restroom? No one wants the gas station bathroom experience…not even when you’re at a gas station.) Your restroom should be clean, nicely decorated and well stocked with quality paper products and soap.
  • Front Desk Area – Clutter represents indecisions. Make a decision to get rid of the clutter! (That includes any sticky notes attached to computer monitors, coats/sweaters hanging on the backs of chairs and fast-food drink containers sitting out on the counters.) Purchase hot/cold beverage tumblers, preferably with your office logo on them for your team members to use at their workstations – this looks much nicer than your patients seeing soda bottles or coffee shop cups.

While you’re visiting the front desk area, don’t forget about cleaning these areas too…

  • Current Protocols–  Hygiene Continuing Care, Incomplete Treatment Reports, Confirmation, A/R-Collections, Greetings, Patient Hand-off,  New Patient Welcomes, and Referral Thank you’s, etc.
  • Paper Communication Materials –Intake forms, Letterhead, HIPAA forms, Financial Policy & Postcards.
  • Job Responsibilities/Descriptions –Have every team member write down a detailed list of all of their job responsibilities. This is VERY helpful in determining more effective ways of doing things as well as finding out what is NOT being done.
  • Operatories – Sit in the treatment room chairs. What do you see? What do you hear? What do you taste? What do you smell? How do you feel? Again, your patients don’t measure the quality of care, they measure the quality of their experience. Keep your patients loyal to your practice by making certain they consistently have great experiences.
  • Closets – Make an inventory checklist. Throw away any expired or outdated products, equipment, manuals, etc. While you’re at it, if there is anything that isn’t be used properly due to lack of education or training, go ahead and schedule time for continuing education/training.
  •  Equipment/Technology – What needs repairs, upgrades or to be tossed? Computers, Software, Internet Speed & Access, Printers, Copiers, Telephone Systems, TV’s, Postage machines, including…dare I say, typewriters?
  • The Team – Appearance – Wear clothes that reflect the excellent care you give your patients. Professional, clean, and wrinkle-free clothes.  Clean hair, nails & body). Attitudes – Remove any toxic attitudes. Office Policies – Review and update employee benefits and expectations.

TIP: Make a cleaning schedule – who, what & when will the parking lot, restrooms & reception room be checked. This should be done several times throughout the day. Do not wait for the “cleaning person” to take care of those areas.

SMELL

  • Get rid of the dreaded dental office smell. There are products out there that will eliminate that smell without aggravating patients with allergies. Bake chocolate chip cookies if necessary.

SOUND

  • Keep the noise down! Patients want to be put at ease; they don’t want to hear the latest office gossip or a TV that is too loud. Avoid using patients’ full names or complaining about patients when you can be heard from the reception room or treatment chair.
  • Music – Consider playing music in the reception and treatment rooms. Wireless headphones will allow patients’ to listen to music or the TV while in the chair.
  • Telephone Greetings/Messages – What do your patients and potential patients’ “hear” when calling the office? Be sure that what they hear is a reflection of your goals and vision. See How To Effectively Answer The Dental Office Telephone

TASTE

  • Beverage Station in the reception room. Complimentary coffee, tea, cold bottled water, juice, etc. See this Pinterest board for beverage station design ideas.
  • Snacks – Offer snacks such as fruit, granola bars, etc. This is especially nice for patients that may have been in for a lengthy appointment and need a little boost in energy.
  • Allow patients to rinse with mouthwash before and after the appointment.
  • Offer pre-pasted toothbrushes for patients that didn’t have time to or forgot to brush their teeth before their appointment.

TOUCH

  • Reception Room – Is it comfortable & welcoming?

Reading Material – Have a variety of magazine and books for patients to read.

Temperature – Keep the temperature in the reception room at a comfortable setting.

  • Treatment Rooms – Be sure that your patients are comfortable during their visit.

Massage Pads on Chairs

Blankets (If you have a patient that is always cold, pop the blanket in the dryer for them right before appt).

Distractions –  (Movies, Music, Digital Aquarium, Etc.)

Give Painless Injections…always.

Put your patients at ease by talking with them before you start looking in their mouth.

  • Free Stuff – Give away items imprinted with your office name, website and phone number to each patient at their appointment. Such as; toothbrushes, magnets, calendars, pens and lip balm. (If you’re wondering where you can order some quality imprinted items, check out Bizarre Marketing.  I share this particular company with you because their customer service is awesome!)

Using your 5 senses, look closely at yourself, your team, the exterior, and interior of your building, all office systems, your lab, sterilization procedures, website & social media sites, marketing materials, marketing programs and the patient experience.

Your goal during your spring cleaning should be to find ways to consistently exceed your patients’ expectations and remove anything that is hindering you from reaching that goal.

Are you receiving my free dental marketing and practice management ideas every month to your email? If not, PLEASE take a second and follow today or send me your email address to bhaydenconsulting@gmail.com and I will send you an invitation to follow. This way, you won’t miss a single idea. Feel free to share my blog with your dental friends.

 ~ Thank you!

Yours for Greater Success!

~Betty

P.S. Please stop by and say hello to me on  FacebookTwitterInstagramLinkedIn and Pinterest

YET and your Dental Practice

Hello Friends,

“The power of the magic word yet reminded everyone that learning new things is challenging, no one is expected to be an expert immediately, and with dedication and hard work, success follows.” Powerful words taken from a book I’m reading called, MINDSETS for Parents by Mary Cay Ricci and Margaret Lee.

dental marketing ideas hayden consulting

What does the power of yet have to do with your dental practice? Yet is an optimistic word that means “in the future”, for example, the best is yet to come. Approach each day in your practice with the growth mindset that, the best is yet to come. So maybe your patient can’t accept your treatment plan today, or you’re struggling with reaching your production, collection and scheduling goals, this doesn’t mean that you will never reach your goals or your patient will never accept the treatment, it just means, more time and or effort are required. Your patient hasn’t said yes, yet. You haven’t reached your goals, yet. However, the best is yet to come.

Add yet to your mindset and your challenges become an opportunity to learn, grow and improve. Remember, with dedication and hard work, success follows.

You know what else will help you learn, grow and improve? My free monthly dental practice management and marketing ideas. Take a second and sign up today. If you prefer, send me (bhaydensulting@gmail.com) your email address and I will send you an invitation to subscribe. This way, you won’t miss a single idea! 

Please share my blog with your dental friends.

Yours for Greater Success,

~Betty

P.S. Please stop by and say hello to me on FacebookTwitterInstagramLinkedIn and Pinterest