Dental Office Management and Leadership Ideas for May 2022

Dental Office Management and Leadership Ideas for May 2022

Hello Friends,

Are you looking for Marketing and Practice Growth Tips and Ideas for May 2022? Check them out here Dental Office Appreciation Ideas for Teachers, Nurses, and Police Officers during May 2022

and here: Ideas for May 2022

As you welcome in the second month of this second quarter, Knowing your practice numbers and doing something with what you know about those numbers is key to growing and improving your practice. Numbers tell a story. Numbers tell you if your practice is healthy or unhealthy. 

Do you know what your office numbers look like? How many of your active patients are unscheduled? How many patients you’re gaining and losing each month? How many write-offs and adjustments are you making to patients’ accounts? You need to know where you’re at currently to know how to best care for your patients and what your potential for growth is. To help you get that data quickly, like within minutes – if your PMS is either Dentrix, Eaglesoft, or Open Dental you can request a complimentary, no-obligation practice data snapshot here: Game-Changing Awareness from Dental Intelligence  – Within minutes we’ll identify your practice’s strengths and uncover hidden opportunities.  I am happy to assist you with this at no charge.

Hygiene Continuing Care Reminders –  Reach out to your unscheduled hygiene patients to remind them to schedule their all-important dental wellness visit. “Summertime is a great time of year and it can also be a busy time of year. We encourage you to remember to take the time to squeeze in your regular dental visit before the summer months fly by. Regular dental visits are so important to your overall health.”

Leadership

Unhappy leaders lead to unhappy teams. Negative, unhappy attitudes are contagious and will quickly infect your team. Please, don’t allow negative attitudes to infect your team. Set the example, start and end each day on a positive note. Remember, what you focus on expands. Focus on the good! Throughout the day, express your appreciation and gratitude for your team and the efforts they put forth to care for your office, your team, and your patients.  

“Happiness is when what you think, what you say, and what you do are in harmony.” – Mahatma Gandhi

Team Appreciation Opportunity – National BBQ Day: 16th – Bring in a BBQ lunch for the team. OR National Pizza Party Day: May 20th – Bring in pizza for the team for lunch. Be sure to take pictures to share on social media.

Doctors, if you’re struggling to reach your practice goals or want to enjoy improved practice growth – feel free to contact me for a complimentary, no-obligation 30-minute telephone consultation at bhaydenconsulting@gmail.com to see if a coaching relationship is right for you.

It always brightens my day to hear from you! Would you please do something for me? If you appreciate and enjoy the complimentary ideas that I share each month  – I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links.    GOOGLE   and/or  FACEBOOK Thank you so much!!

Don’t miss out on any of the ideas that I share each month! Are you receiving my complimentary Practice Management and Marketing Ideas in your email each month? If not, please start following us today. If you prefer, send me your email address (to bhaydenconsulting@gmail.com) and I will send you an invitation to follow my blog.

Yours for Greater Success!

~Betty

P.S. Please stop by and say hello to me on  FacebookTwitterInstagramLinkedIn, and Pinterest

March 2022 Dentist Office Management and Leadership Tips and Ideas

March 2022 Dentist Office Management and Leadership Tips and Ideas

Hello Friends,

The month of March will close out your first quarter of the year. Are you happy with how your collection, production, new patient, and patient retention numbers are trending? If not, now is the perfect time to make some adjustments.

March is an especially important month to work on not only being productive and happy but to successfully see to it that 100% of your hygiene continuing care patients schedule their next 6-month appointment. Why? Six months from March is September and for many, it can be a slower month. Your reappointment percentage in March will have a direct impact on what your schedule looks like in March.

Do you know what your reappointment percentages look like each month? Do you know how many of your active patients have a future appointment and how many are unscheduled? Those are smart numbers to track.

The practice management and leadership tips and ideas for March 2022 when implemented, will help you close out the first quarter strong.

Are you looking for practice growth and marketing tips and ideas for March? You’ll find them here: March 2022 Marketing Ideas

I would love and truly appreciate to hear from you – would you please, kindly leave a review/recommendation for me here on GOOGLE and/or FACEBOOK? Thank you!

March 2022 Dental Office Management and Leadership Tips and Ideas

March is full of opportunities to show appreciation for your hard-working employees, for employees to show appreciation for their doctors, and for the team to just have more fun!

The strength of the team is each member. The strength of each member is the team.” Phil Jackson

Employee Spirit Month – If you want to increase employee trust, creativity, teamwork, engagement, and productivity, then it’s time to have some fun, commend more, improve communication and huddle up! See more team building tips and ideas HERE

National Dentists Day: March 6th   – Spend today celebrating the awesome dentists’ in your life! Be sure to take a picture(s) of your dentist(s) to post on your social media pages and Google My Business listing with a message of appreciation.

Dental Assistants Recognition Week6th – 12th – This is the week to celebrate your hard-working and awesome assistants! Be sure to take a picture(s) of your assistant(s) to post on your social media pages with a message of appreciation. Invite your patients to leave a review on Google and or Facebook about their positive experiences with your assistant or assistants at your office.

Get more Patient Reviews on Google and Facebook – Celebrate your doctors and assistants by asking your patients to leave a review about their office experience on Google and/or Facebook. (For example, let them know that if your assistant or one of your assistants helped to make their appointment special you’d love to hear about it in their review. )

What are your plans to make March a great month?

Doctors if you would like to learn how coaching can help you better lead your team, create greatness based on high-performance expectations and principles – Schedule your complimentary no-obligation 30-minute coaching consultation today at bhaydenconsulting@gmail.com

Are you receiving my complimentary Practice Management, Leadership, and Marketing Ideas in your email inbox each month? If not, please start following today – you’ll be glad you did.  If you prefer, send me your email address at bhaydenconsulting@gmail.com and I will send you an invitation to follow my blog.

Yours for Greater Success,

~Betty – Dental Coach

P.S. Please stop by and say hello to me on FacebookTwitterInstagramLinkedIn, and Pinterest

February 2022 Dental Practice Management and Leadership Tips and Ideas

February 2022 Dental Practice Management and Leadership Tips and Ideas

Hello Friends,

I hope that this year is off to a happy and healthy start for you and your team. Are you on track to meet or exceed your first quarter goals? Today, I am sharing some office management and leadership tips and ideas to help you enjoy a fantastic February.

Are you looking for marketing and practice growth tips and ideas for February 2022? Check these out: February’s Children’s Dental Health Month and Marketing and Practice Growth Tips & Ideas for February

Do you enjoy the complimentary tips and ideas that I share each month?   I would love and truly appreciate it for you to please take a second to leave a review/recommendation for me here on GOOGLE and/or FACEBOOK – Thank you!!!

February 2022 Management and Leadership Tips and Ideas

Team BuildingNational Chili Day 24th – Have an in-office chili cook-off lunch. Everyone brings in a crockpot of chili. Have prizes for the best tasting, most unique, etc.

Random Acts of Kindness Week: 13-19 – Do something special for your employees this week. Bring in an unexpected sweet treat or small gift to let them know just how much you appreciate them. (By the way, your doctor would also appreciate an unexpected act of kindness this week!)

Reappointments and Reactivation – Now is a great time to reach out to your unscheduled patients both active and inactive patients. Do you know how many of your active patients are unscheduled? (If your practice management software is Dentrix, Eaglesoft, or Open Dental I can help you quickly get those numbers. Just send me an email to bhaydenconsulting@gmail.com and let me know that you’d like to get the FREE data analysis.)

Make a plan to reach out to your unscheduled patients. Rather than just calling to ask if they would like to schedule an appointment, use this occasion to simply check-in to see how they’re doing and let them know you’re thinking about them. This is about building and strengthening relationships

Take advantage of all the different communication methods to reach your patients – telephone, text, email, letter/cards, and your social media pages.  You’re planting little reminder seeds that you are still here for them during these crazy times.

Please stop by and say hello to me on  FacebookTwitterInstagramLinkedIn, and Pinterest

Insurance Claims – Send out “clean” insurance claims with the correct information, provider, date of service, Xrays, attachments, and documentation.  Your goal is to not have any unpaid claims sitting out there past 30-60 days.  (Did you know that your collection percentage drops significantly after 90 days past due? Over 120 days past due it drops to about 30% – you lose a lot of your money the longer these claims sit out there. Worse yet, you run the risk of the claim not being paid at all!)

What does your insurance aging report look like? How often are you checking on outstanding insurance claims? Who is monitoring and working on your aging reports, daily?

February is National Time Management Month – Respect others time and your time will be respected

Review your office systems and protocols to ensure that everyone is using their time efficiently and effectively. Arriving at the office with plenty of time before the first scheduled patient, expecting your patients to arrive on time, never waiting on hygiene exams, calculate the actual amount of time it takes to do procedures, control the schedules, these things will help you stay on time.

If you’re often running behind schedule, investigate the reason(s) why. If you know the why… change whatever it is causing you to stray from the schedule. Running behind schedule sends a message to your patients AND your team that you don’t respect their time. Respect your team by sticking to the scheduled work hours. Be sure that they are not habitually working through their lunch or having to work late. They need breaks to refresh and refuel. Give them that.

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. Or send me your email address to bhaydenconsulting@gmail.com and I will send you an invite to follow. This way, you won’t miss a single idea.

I would love the opportunity to work along with you and your team to help you set and exceed your practice goals. If you would like to schedule a no-obligation, complimentary consultation to learn how our coaching program works, please email me at bhaydenconsulting@gmail.com.

As always, wishing you a happy, healthy, and productive month!

Yours for Greater Success,

~Betty (Dental Coach)

P.S. Please stop by and say hello to me on  FacebookTwitterInstagramLinkedIn, and Pinterest

Dental Office Management and Leadership Tips and Ideas for January 2022

Dental Office Management and Leadership Tips and Ideas for January 2022

Hello Friends,

December is a great time to find and create opportunities for growth in the New Year. Make your action plan for any wanted and needed improvements to your office including setting your production, collection, treatment, continuing education, new patient, administrative time, and happiness goals for the new year.

The secret of change is to focus all of your energy, not on fighting the old, but on building the new.”  – Don Millman

What are your practice goals for 2022? I would love the opportunity to work along with you and your team to help you set and exceed your practice goals. If you would like to schedule a no-obligation, complimentary consultation to learn how our coaching program works, please email me at bhaydenconsulting@gmail.com.

Dental Office Management and Leadership Tips & Ideas for January 2022

Insurance Renewals: Many of your patients’ dental insurance maximums renew on January 1. Phone, text, and/or email your patients with a friendly reminder of their renewed benefits and encourage them to make a reservation to come in for their hygiene wellness visit or to get started on their unscheduled treatment needs with the doctor. Include reminders on your social media pages.

Unscheduled Patients Do you know how many of your active patients are scheduled for appointments and how many are unscheduled? Now is a good time to find out. It doesn’t do any good to have active patients if they’re not scheduled for a future appointment. Make plans to reach out to all your unscheduled patients and invite them to schedule an appointment for their hygiene visit or if they have unscheduled treatment plans.

Office Appearance:

National Clean Off Your Desk Day: Jan. 10th ~ Clutter represents indecision. Make the decision to get rid of the clutter! That includes any sticky notes attached to computer monitors, coats/sweaters hanging on the backs of chairs, and carry-out drink containers sitting out on the counters. While you’re at it, go ahead and attack the cabinets, counters, & closets. Say goodbye to the clutter!

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. Or send me your email address to bhaydenconsulting@gmail.com and I will send you an invite to follow. This way, you won’t miss a single idea.

Boost Team Morale/Attitudes:

January is National Soup Month – Each week a doctor and/or team member can bring in a crock pot of homemade soup to share with the team for lunch. (For example, Warm Up Wednesdays ) – Be sure to share photos and recipes on your social media pages.

Fun at Work Day: Jan. 28th – Schedule a fun team building activity, games or contest for the team. Be sure to share the fun on your social media platforms.

Speaking of social media platforms – Please stop by and follow me on  FacebookInstagram, LinkedIn, and Pinterest

National Compliment Day: Jan. 24th ~ Compliment your doctor(s) and/or team when you catch them doing something “right”. Compliments boost morale.  (Tip: You don’t need a special day to do this – you always want to compliment & reward the behavior and actions that you want to see more of. ) See Why Gratitude Matters

Do not delay, put down on paper all of your thoughts and plans to make 2022 a better year for you, your team, your patients, and your practice. Do include your team in this plan, ask them what their ideas are to make 2022 a more productive and happier year for all.

Instead of trying to change your entire practice in January, the simpler strategy is to create a 12-month plan where you and your team are making constant improvements.

Did you enjoy these tips and ideas?   I would love and truly appreciate it for you to please take a second to leave a review/recommendation for me here on GOOGLE and/or FACEBOOK – Thank you!!!

Yours for Greater Success,

~Betty (Dental Coach)