Dental Practice Management, Leadership, and Team Building Tips and Ideas for October 2023

Dental Practice Management, Leadership, and Team Building Tips and Ideas for October 2023

Hello Friends,

What do you have planned to help make this your best fourth quarter ever?

If you’re looking for some ideas, you’ll find here some office management, team building, and leadership tips and reminders to help make October a lovely month for you and your team.

Team Building and Appreciation Ideas

October is Pizza Month – Bring in pizza for lunch one day this month for the team.

National Chocolate Day: 28  – How about bringing the team a sweet chocolatey treat today? (Dark chocolate does contain some dental health benefits. Win-Win

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Leadership Tip

You Matter to Me Day: October 7th. – No employee will ever complain about being over-recognized and appreciated. Let your employees know just how much they matter to you. Employee appreciation is directly linked with job satisfaction, productivity, happiness at work, and overall team morale. Make sure they feel appreciated and valued!

Boss’s Day: October 16th –  Plan now to make this a special day for your boss(es).

Practice Management Reminders...

Get Proactive – Look ahead at the doctor & hygiene schedules for the rest of the year. Plan now for how you’ll reach/exceed your scheduling, production, and collection goals for the final quarter. Have you reserved some time at the end of the year to accommodate emergencies, lab case treatment, and those patients who wait until the last minute to use their insurance benefits?  Remember, you get to control the schedule. Stressful & chaotic? Or Productive and smooth?  Your choice 🙂

Insurance Renewal Letters – Send out your Insurance and HSA/FSA “Use it or Lose it” reminder texts, emails, and letters. Make calls to patients with unscheduled treatment plans and/or due in hygiene. Have you gotten started on this?

Practice Owners If you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about or would like to discover areas of opportunity for your practice … please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com. (Plan now to smile more in 2024)

I hope these ideas and strategies when implemented will allow you to end the year strong.

Before you go, would you please do something for me? If you appreciate and enjoy the complimentary ideas and content I share each month – PLEASE leave me (Betty Hayden Consulting) a review/recommendation on Google and / or Facebook. Simply click the following links…  GOOGLE   and/or  FACEBOOK– Thank you so much!! 

Yours for Greater Success,

~Betty – Dental Coach

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I would love the opportunity to work with you and your team to help you set and exceed your practice goals. If you would like to schedule a no-obligation, complimentary consultation to learn how our coaching program works, please email me at bhaydenconsulting@gmail.com.

End of Year Dental Insurance Benefits Reminders, Tips, and Ideas (Use it or lose it)

End of Year Dental Insurance Benefits Reminders, Tips, and Ideas (Use it or lose it)

Hello Friends,

Have you had an opportunity to start reminding your patients to take advantage of any remaining dental insurance benefits before they expire at the end of year?

If not, this is a great time to get started on your “Use it or Lose it!” letters, calls, texts, and emails to your patients. This is for all of your patients that have dental benefits that renew on January 1st and/or patients with FSA or HSA dollars that expire at the end of the year.

Especially helpful for your patients that are /pastdue/due/or due this year for their hygiene visit and/or with treatment that is yet to be started or needs to be completed and their remaining dental insurance maximums are getting ready to expire.

Time to remind them to Use it or Lose it! – Get your letters, emails and text messages out to your patients reminding them to use any insurance benefits they have remaining for the year to complete any needed treatment or for their continuing care hygiene appointment before they lose them.

Remember, the closer it gets to the end of the year the more difficult it becomes to get them to schedule and you may not even have room in your schedule to accommodate them.

Your goal is to get them from the filing cabinet/computer to the schedule!

Personalize  – When mailing out remaining maximum letters, be sure to customize for each patient according to their treatment plan. This will help to re-create the urgency and value for treatment.  For some patients, it will take some type of additional incentive to get them to act. Perhaps, include a gift certificate for $ off of their treatment if it’s completed and paid for by December 31st. Not redeemable for cash. Or the opportunity to enter a raffle for a really great prize!

Need ideas for what to include in the reminder letter? Feel free to email me at bhaydenconsulting@gmail.com and I will send you a sample letter that you can customize for your office. 

Take this opportunity to add a P.S. message to the end of your letter, telling your patients all about your specials on teeth whitening. Many people at this time of year are looking to whiten their teeth for their end of year celebration family photos, or to buy gifts for family and friends.

For example… 

P.S. Now is a great time to whiten & brighten your smile for your end of year celebration photos. We have some fantastic whitening specials! Teeth whitening gift cards also make a wonderful gift.

P.P.S. Did you know we are on Facebook, Instagram, & Twitter? “Like” us on Facebook at … and “follow” us on Instagram, and Twitter at …  / This way you can stay up to date with all our office events & news plus have a chance at exclusive offers & contests.

Mailing Tip –  Use a bright-colored envelope and neatly hand-write the name and address. Use a “live” stamp. This will take a little more time to do but your patients are more likely to open an envelope that looks like it’s from a friend and not their dentist.

Phone Calls – About a week after you mail out your letters, go ahead and start calling them to see if they received the letter and to schedule them an appointment. Please don’t rely on electronic reminders or snail mail as your only method of communication – reach out to your patients with friendly telephone calls too.

Document – Be sure to document that a letter was mailed, phone calls were made and what type of response you received from each patient.

Important Reminder – Before sending out these letters and making calls to your patients be sure to review your upcoming appointment schedule… Where is your open chair time? Will pre-blocking some open time be helpful? Also, before scheduling last-minute appointments that require lab work at the end of the year be sure to communicate with your lab guy/gal that they can, in fact, get these cases back to you in time.

Friends, Do you know how many of your active patients have a future appointment and how many do not? Do you know how many new patients you are welcoming into the practice AND how many patients you’re losing each month?  To help you get that data quickly, like within minutes – if your PMS is either Dentrix, Eaglesoft, or Open Dental you can request a complimentary, no-obligation practice data snapshot here: Game-Changing Awareness from Dental Intelligence  – Within minutes we’ll identify your practice’s strengths and uncover hidden opportunities.  I am happy to assist you with this at no charge and with absolutely no obligation to do anything further with me

Social Media – Use your social media platforms to remind your patients to use their dental benefits before the end of the year.

Dental Office Insurance Renewal Reminders Betty Hayden Consulting

Wishing you all a full schedule for the end of the year!

If you enjoy the complimentary ideas that I share each month, I would love and truly appreciate for you to please leave a review/recommendation for me on Google or Facebook here are the links  GOOGLE and/orFACEBOOK

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Yours for Greater Success,

~Betty

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