dental clinic ideas

Fall Dental Office Management and Leadership Ideas for October 2022
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Fall Dental Office Management and Leadership Ideas for October 2022

Hello Friends,

October is the start of your final quarter for the year. What do you have planned to help make this your best fourth quarter ever?

Here are some office management reminders and leadership ideas for October 2022

October is Employee Ownership Month – Encourage and lead your employees to take on an ownership mentality. The benefits: Taking ownership of your work helps with motivation in your job role, as it empowers you to ask questions, develop ideas, provide solutions to problems, be proactive instead of reactive, and ask for constructive feedback.  Employees can be the driver behind the success of the practice. It is vital that you provide your team with the support and resources they need to develop and become more engaged.

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about or would like to learn what opportunities for improvement exist in your practice... please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Employee Appreciation Gift – Taco Day 4th – Bring in tacos for lunch for the team to enjoy.

Boss’s Day: October 17th – Plan now to make this a special day for your boss(es).  (Usually, it is on the 16th but moved it to the 17th because it fell on a weekend day.)  Plan now to make this a special day for your boss(es).

Practice Management Reminders & Ideas: 

Insurance Use it or Lose it Reminders – Did you get your end-of-year insurance dental benefit, HSA, and FSA use it or lose it reminder letters/emails/texts/calls out? 

Stay on Time & Take Control of your Schedule – If you’re often running behind schedule, investigate the reason(s) why. If you know the why… change whatever it is causing you to stray from the schedule.  If it’s your schedule that is the problem, remember this, you have control of who, what, when, and how the appointments are scheduled. Arriving at the office with plenty of time before the first scheduled patient, reserve time/holds for new patients, perio patients, and emergencies, expect your patients to arrive on time, never wait on hygiene exams, calculate the actual amount of time it takes to do procedures, and control the schedules, these things will help you stay on time and enjoy smoother, productive, and less chaotic days.

Do you like the ideas that I share each month? If you do, would you kindly leave me a review/recommendation on Google or Facebook, please? Simply click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much! – Looking forward to hearing from you!

Looking for Marketing and additional Practice Growth Tips & Ideas for October? Check these out:

Here: October’s Breast Cancer Awareness Month Dental Office Ideas

Here: Tips and Ideas for October’s National Dental Hygiene Month

Here: Marketing and Practice Growth Ideas for October

Wishing you all the very best October!

Yours for Greater Success,

~Betty – Dental Coach

P.S. Before you go, I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links:    GOOGLE   and/or  FACEBOOK Thank you so much!!

I would love the opportunity to work along with you and your team to help you set and exceed your practice goals. If you would like to schedule a no-obligation, complimentary consultation to learn how our coaching program works, please email me at bhaydenconsulting@gmail.com.

Dental Office Management and Leadership Ideas for July 2022
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Dental Office Management and Leadership Ideas for July 2022

Hello Friends,

July starts your third quarter for the year! Now, is your opportunity to really make the rest of this year count. Make it your BEST year yet!

Here you’ll find some tips and ideas for how you can enjoy healthier, more productive schedules during the month of July and beyond.

Office Yearly Goals – Where are you at with your Production, Collection, Patient Retention, and New Patient Goals for 2022? Are you growing and improving? If not, take some time to evaluate what you can do differently to exceed your goals. Remember, what you’re not changing you’re choosing. And what you allow, you encourage.

Reactivation and Reappointment – How many of your “active” patients have their next appt scheduled and how many do not?  Make sure none of your patients are slipping through any cracks. A solid reactivation and reappointment protocol is key to keeping healthy schedules and healthy patients.

Friends, if you do not know what your office numbers look like, please examine, record, and measure these and other important key practice indicators. You need to know where you’re at currently to know how to best care for your patients and what your potential for growth is.

Doctors, I would love the opportunity to work along with you and your team to help you set and exceed your practice goals. If you would like to schedule a no-obligation, complimentary consultation to learn how my coaching program works, please email me at bhaydenconsulting@gmail.com.

Employee Appreciation – July 7th is chocolate day. Surprise your team with a special chocolatey treat.

Reduce Cancellations – With the awesome summer sun and fun activities, patients can sometimes be tempted or inclined to want to last-minute cancel (or miss) their dental appointments. What can you do to reduce last-minute changes to the schedule?

  • Send appointment reminders well in advance of their appointment and be sure to send same-day “looking forward to seeing you” friendly reminders even to patients that “confirmed” their appointment. People often get distracted and can easily forget their confirmed appointments. Your appointment reminders should say that this time has been reserved exclusively for you.
  • Create and take advantage of Same-Day Dentistry opportunities. While you have the patient there, if your schedule allows, and they are agreeable go ahead and take care of those sealants, fillings, or ortho scans instead of re-appointing them.
  • Encourage them to keep their scheduled appointments by having a drawing/contest for a great prize (gift basket, tickets, gift cards, etc). When they come in for their appointment they’ll be entered into a drawing to win a prize.

Family Friendly Offices – July is Get Ready for Kindergarten Month. During the month of July share dental health tips for parents of school-aged children on your office’s social media platforms. Depending on your schedules’ opening availability, consider setting aside one or two days for “Get Ready for Kindergarten with Healthy Smiles” visits. Make it a fun experience for the children.

If you’re looking for dental marketing and practice growth tips & ideas check these out: July 2022 Marketing Ideas

It would be AWESOME to hear from you! If you appreciate and enjoy the complimentary ideas and content that I share each month  – I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links.    GOOGLE   and/or  FACEBOOK Thank you so much!!

Are you receiving my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. This way, you won’t miss a single idea! Feel free to email me at bhaydenconsulting@gmail.com and I will make sure you receive an invitation to follow my monthly ideas.

Yours for Greater Success,

~Betty – Dental Coach

Before you go, would you please do something for me? If you appreciate and enjoy the complimentary ideas and content that I share each month  – I would LOVE for you to PLEASE leave me a review/recommendation on Google or Facebook. Simply click the following links.    GOOGLE   and/or  FACEBOOK Thank you so much!!

Dental Office Management Tips and Ideas December 2021
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Dental Office Management Tips and Ideas December 2021

Hello Friends,

What does December typically look like in your dental practice? Full schedules? Light schedules? Stressed out patients? Stressed out doctor and team? Maybe the team is starting to check out mentally ready for the break from work?

Regardless of what December usually looks like in your office – if you haven’t done so already, take some time now to plan for how you will not only keep/get a full schedule but ensure that it will be productive too. I know that we can’t control the schedule 100% because life happens. However, we certainly can plan to end the year on a happy & productive note.

Looking for Dental Marketing Tips & Ideas for December? Check those out here: December Marketing Ideas

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. Or send me your email address to bhaydenconsulting@gmail.com and I will send you an invite to follow. This way, you won’t miss a single idea.

End of Year Rush – What are your plans to care for the end-of-year rush? You know, the patients that wait until the last minute to use their remaining insurance benefits, the school/college kids, emergencies, etc.

Holiday Hours – Be sure to update your office holiday hours/closures on Google and Facebook.

Social Media – Preschedule your social media posts for the last 2 weeks of December and the first week of January. Looking for content ideas? Check these out: Dental Social Media Content Ideas

Incomplete/Unscheduled Treatment – Do you have any patients with incomplete treatment or ones that are due/past due in hygiene with remaining insurance benefits that will expire at the end of this year? Do what you can to help them see the need and value in scheduling an appointment this month. Some offices invite their patients to take advantage of “today only” special offers that they share via their social media sites, email blasts, and telephone calls.

Be alert to any patients that are coming in with the doctor or hygienist and have incomplete treatment or are due in hygiene. If the schedule allows, encourage them to take care of both at the same time. This means carefully reviewing all charts in advance of the appointment.

Appointment/Retention Incentive – Consider having a drawing for a gift basket or gift card to a local business that your patients can enter to win when they come in for their dental appointment before December 23rd.

Homecare Products – December is a great time for Special offers on Electric Toothbrushes and Waterpiks

Gift Certificates – Remember, Gift Certificates/Cards for Teeth Whitening or Dental Treatment should always be available for your patients to purchase as gifts for their loved ones.

Review the performance for 2021 – What worked well? What did not work well or requires change? What are your ideas for Improvement? What are your plans for implementation? SEE Where Are You Taking Your Practice?

Most important, remember to celebrate this year’s successes with your team! SEE Why Gratitude Matters

Did you enjoy these tips and ideas?   I would love and truly appreciate it for you to please take a second to leave a review/recommendation for me here on GOOGLE and/or FACEBOOK – Thank you!!!

Doctors, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Yours for Greater Success,

~Betty (Dental Coach)

Dental Office Leadership, Management, and Marketing Tips and Ideas for December 2020
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Dental Office Leadership, Management, and Marketing Tips and Ideas for December 2020

Hello My Friends,

What does December typically look like for your dental practice? Schedules jammed with patients trying to use their remaining dental insurance benefits before they expire? Patients breaking their appointments same-day because they’re too stressed out, or financially strapped to think about going to the dentist?  Now, we can add patients breaking their appointment because they’re afraid to leave their homes and have been told that is unsafe to visit the dentist.  Or maybe your office needing to close due to a shut-down or COVID exposure.

Regardless of what December usually looks like in your office – we can expect December 2020 to look different (unusual) than years past because if there is one thing we’ve learned this year it is that things in life can change quickly and often.  

Many have become adaptability experts while looking forward to this year coming to an end. However, even with all the uncertainty and need to be adaptable, we can still plan to make the last month of the final quarter for this crazy year a HAPPY one.  We need it!

Here are a few dental leadership, marketing, and management tips and ideas to help you do just that.

Practice Management Tips & Ideas

Incomplete Treatment:

Do you have any patients with incomplete treatment or ones that are due/past due in hygiene with remaining insurance benefits that will expire at the end of this year? Do what you can to help them see the need and value in scheduling an appointment this month. Some offices invite their patients to take advantage of “today only” special offers that they share via their social media sites, emails, and telephone calls.

Do you know how many of your patients have unscheduled treatment plans and money remaining on their insurance for this year?

To help you get that data quickly, like within minutes – if your PMS is either Dentrix, Eaglesoft, or Open Dental you can request a complimentary, no-obligation practice data snapshot here: Game-Changing Awareness from Dental Intelligence  – Within minutes we’ll identify your practice’s strengths and uncover hidden opportunities.  I am happy to assist you with this at no charge and with absolutely no obligation to do anything further with me. 

Be alert to any patients that are coming in with the doctor or hygienist and have incomplete treatment or are due in hygiene. If the schedule allows, encourage them to take care of both at the same time. This means carefully reviewing all charts in advance of the appointment.

December is a great time for Special offers on Teeth Whitening, Electric Toothbrushes, and Invisalign.

Remind your patients that electric toothbrushes, teeth whitening, and dental treatment make excellent gifts!

Consider having a drawing for a gift basket or gift cards to local businesses that your patients can enter to win when they come in for their dental appointment before December 23rd.

Cosmetic Dentistry Opportunity:

Many of your patients will be attending/participating in end of year parties/events during the month of December. Now is a great time to help them see how they can easily get their smile ready for the camera (even if it is the Zoom camera) with teeth whitening and other cosmetic treatment/procedures.

Leadership Tips & Ideas 

“If you want to be happy, set a goal that commands your thoughts, liberates your energy and inspires your hopes.” —Andrew Carnegie

December is National Write a Business Plan Month – What does your business plan look like for 2021? Meet as a team to discuss marketing ideas, production, & collection goals, new patient goals, continuing education needs/wants, and office maintenance/repairs/remodel needs. Put your plans down on paper! Be sure to include a plan of action: The Who, What, Where, When & How’s!

Note: If you struggle with implementing your leadership, practice management & marketing goals – a dental coaching relationship may be the solution! Contact: Betty @bhaydenconsulting.gmail.com.

Marketing Tips & Ideas

Cookie Cutter Week: 1-7 – Purchase a variety of cookie cutters to individually package and seal with an office label that says: “Our Patients Are a CUT Above the Rest!” See more patient gift ideas here: Patient Appreciation Gift Ideas

betty hayden consulting dental office tips and ideas winter

National Hand Washing Awareness Week: 6-12 – Purchase small bottles of hand-sanitizer with your office information on the label.  Give away to your patients during this week or throughout the month.

Community Involvement: Donations – Open your office as a Drop-Off Location for donations of non-perishable food items or winter gear for families/individuals in need.

Oftentimes, local print & TV news will pick up these types of stories. (Especially around the holidays.)

Educational Opportunity: National 12-hour Fresh Breath Day: 12th –Create a few short videos for your social media platforms about the possible causes of bad breath as well as some tips and remedies to keep their breath smelling fresh.  

Social Media Post Ideas to Improve Engagement during the month of December

National Pear Month 

 Gluten-free Baking Week: 13-19 

National Sock Day: 4  

Toilet Paper Appreciation Day: 8 

National Chocolate-covered Anything Day: 16

Winter (Winter Solstice): 21 

Bacon Day: 30 

Look On The Bright Side Day: 31 

It may be that despite your best efforts the schedule will still fall apart. Don’t stress over it, instead use that available time to do some training, team building, office cleaning/organizing, or to catch your breath, and smile!

Did you enjoy these tips and ideas?   I would love and truly appreciate for you to please take a minute to leave a review/recommendation for me on GOOGLE and/or FACEBOOK

Don’t miss out on any of the ideas that I share each month! Are you receiving my complimentary Practice Management and Marketing Ideas in your email inbox each month? If not, please start following us today. If you prefer, send me your email address and I will send you an invitation to follow my blog. 

Yours for Greater Success,
~Betty

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