February 2024 Dental Practice Management, Leadership, and Team Appreciation Ideas and Reminders

February 2024 Dental Practice Management, Leadership, and Team Appreciation Ideas and Reminders

What are you doing to ensure this is a healthy and productive first quarter for you, your office, and your team?

Here are several management reminders, leadership, and team appreciation tips and ideas for February…

Note: If you’re looking for marketing, practice growth, and social media content ideas for February, you’ll find the links at the end of this post.

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Office Management Reminders and Ideas

Patient Reappointment and Reactivation – The easiest and best patients to fill your schedules (to meet/exceed goals) are those who have come to you before.  You have a huge advantage when reaching out to established patients of record; It’s the power of pre-existing relationships.  (Oh, by the way, on average, it can cost up to six times more to gain a new patient than it does to retain an existing patient.)

Are you monitoring how many patients leave the office without an appointment? How are you following up?

How many of your active patients are unscheduled?

How many of your active patients are enrolled in a hygiene continuing care program/recare?

What is your system for following up on unscheduled treatment plans?

Insurance Claims What does your insurance aging report look like? How often are you checking on outstanding insurance claims? Who is monitoring and working on your aging reports daily? How many claims are over 90 days old? Your goal should be zero.

Scheduling Success or Scheduling Chaos? – Review your schedule for this past January, on the days that went smoothly and the days that were stressful and chaotic.  What can you change to have more smooth and successful days and what needs to change to have less stressful days? Remember, where, when, and how you schedule your patients is something you should have 100% control over. If you have yet to take control of your schedule – don’t delay, get started today!

Leadership, Team Building, and Team Appreciation

Employees who don’t feel appreciated, valued, or understand their role (place) in the practice often will leave or even worse become disengaged.

What are the performance expectations for your team? Does each employee clearly understand their role in the practice?

Commend your employees when you catch them doing something “right”. Commendation boosts morale. Applaud & reward the behavior and actions that you want to see more of. Simply thanking your team at the end of the day goes a long way in making them feel appreciated.

If you want to see a positive change in your practice, you must consistently lead by example… be the change.

Practice Owners – If you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about or would just like to discover areas of opportunity for your practice … please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Random Acts of Kindness Week: 11th -17th – Do something special for your employees this week. Bring in an unexpected, sweet treat or small gift to let them know just how much you appreciate them. (By the way, if you’re an employee reading this, your doctor would also appreciate an unexpected act of kindness this week!)

National Snack Food Month: Treat your team to some healthy (and not so healthy 😉 ) snacks. You can add notes of appreciation to the snacks.

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Visit here for Marketing, Practice Growth, and Social Media Content Ideas and Images

Click here for National Children’s Dental Health Month Tips & Ideas

Would you do me a quick favor, please? If you appreciate the complimentary reminders and ideas that I share each month – Kindly leave me a review/recommendation on Google or Facebook. Click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!

Yours for Greater Success,

~Betty (Dental Coach)

Before you go… Would you kindly leave me a review/recommendation on Google or Facebook, please? Click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!

P.S. Please stop by and say hello to me on  FacebookInstagramLinkedIn, and Pinterest

January 2024 Dental Office Management, Leadership, and Team Building Ideas

January 2024 Dental Office Management, Leadership, and Team Building Ideas

Hello Friends,

2024 is just around the corner! How do you want to end 2024? What do you want your practice to be known for? Create your action plan for any wanted and needed improvements/changes to your office including setting your production, collection, treatment, continuing education, new patient, administrative time, and happiness goals for 2024.

Here you’ll find several office management, leadership, and team-building reminders and ideas for January 2024.

Management & Leadership Reminders

January is Get Organized Month – This is a great time to get rid of any office clutter! Check the closets, cabinets, drawers, and countertops, and shelves for any clutter (old manuals, books, electronics, paperwork) that can be organized, put away, or tossed out. Clutter equals chaos. There is no room for chaos or clutter.

CDT Codes – Have you reviewed the 2024 CDT Code changes, additions, and deletions? If not, I strongly encourage you to ensure you and your team are up to date with coding and billing guidelines. Also, a revised ADA Dental Claim form goes into effect on January 1, 2024.

Insurance Renewals –  Many of your patients’ dental insurance maximums are renewed on January 1. Phone, text, and/or email your patients with a friendly reminder of their renewed benefits and encourage them to make a reservation to come in for their hygiene wellness visit or to get started on their unscheduled treatment needs with the doctor. Include reminders on your social media pages.

Scheduling Success or Scheduling Chaos? – Reflect on your schedule last year, on the days that went smoothly and the days that were stressful and chaotic.  What can you change to have more smooth and successful days and what needs to change to have less stressful days? Remember, where, when, and how you schedule your patients is something you should have 100% control over.

Practice Owners, if you’re ready to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about, or would like to learn what opportunities for improvement exist in your practice... please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Team Building and Appreciation Ideas

Warm Up Wednesday – January is Soup Month. How about the employees bring in a crock pot of soup and have a prize for the best soup?  

National Pie Day: 23rd –  Bring in a sweet treat for the team today.

National Cheesy Sock Month – Buy cheesy/silly socks for the team and take a picture to share on Facebook & IG.

Would you do me a quick favor, please? If you appreciate the complimentary reminders and ideas that I share each month – Kindly leave me a review/recommendation on Google or Facebook.

Simply click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!!

Wishing you a happy and productive year!

Have you signed up to receive my complimentary dental marketing and practice management ideas sent to your email inbox each month? If not, take a second and sign up. This way, you don’t miss a single idea!

Yours for Greater Success,

~Betty (Dental Coach)

Before you go… Would you kindly leave me a review/recommendation on Google or Facebook, please? Simply click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!

December Dental Office Leadership, Team Building, and Management Tips and Ideas

December Dental Office Leadership, Team Building, and Management Tips and Ideas

Hello Friends,

December is typically a busy time for you, your patients, and your employees. Regardless of what December usually looks like in your office – if you haven’t done so already, take some time now to plan for how you will not only keep/design a full schedule but ensure that it will be productive too. I know that we can’t control the schedule 100% because life happens. However, we certainly can plan to end the year on a happy & productive note.

December 2023 Dental Office Leadership, Team Building, and Management Ideas and Reminders

Leadership

Review the practice performance for 2023 – What worked well? What did not work well or requires change? What are your ideas for Improvement? What are your plans for implementation? Remember, change what needs changing, and control what you can control.

Practice Owners, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Team Building and Appreciation

National Sock Day: December 4th – Purchase some silly socks for the team and take
a picture of everyone wearing the socks and post it to your office Facebook/Instagram
pages and Google My Business listing.

National Cocoa Day: 12th – Bring in hot cocoa and all the delicious toppings for the team.

Practice Management Tips & Reminders

Lab Cases – As we get closer to the end of the year make sure there is plenty of time
to get cases back from the lab in time. You know how patients will wait until the very
last minute to call and request a crown before Jan.1?!

Social Media – In advance, schedule your social media posts for the last 2 weeks of December and the first week of January. One less thing to stress you out during the crazy times. 😉

Appointment/Retention Incentive – It can be challenging to get patients to keep their dental appointments during the holidays – consider having a drawing for a gift basket or gift card to a local business that your patients can enter to win when they come in for their dental appointment before December 23rd.

Homecare Products – December is a great time for Special offers on Electric Toothbrushes and Waterpiks

Gift Certificates – Remember, Gift Certificates/Cards for Teeth Whitening, Ortho, or Wellness visits should always be available for your patients to purchase as gifts for their loved ones.

Unpaid Insurance Claims – Run your unpaid insurance claim report and work from
oldest to the most current. Work on cleaning up any outstanding insurance claims.

Wishing you a fabulous, stress-free, and productive month!

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. This way, you won’t miss a single idea!

If you’re looking for Marketing and Practice Growth Ideas for December Visit Here December 2023 Dental Practice Growth, Marketing, and Social Media Content Ideas

Yours for Greater Success,

~Betty (Dental Coach)

Before you go… Would you kindly leave me a review/recommendation on Google or Facebook, please? Simply click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!

Dental Leadership, Team Building, and Practice Management Tips and Ideas for November 2023

Dental Leadership, Team Building, and Practice Management Tips and Ideas for November 2023

Hello friends,

Here are the Leadership, Team Building, and Practice Management Reminders and Ideas to help you benefit from a great and productive month!

Leadership Ideas

Accountability – Hold each employee accountable to uphold the same high standards of performance and attitudes.  It’s been said that “what you allow you encourage.” Once you make the decision to no longer tolerate or allow poor behavior and attitudes in your practice, you’ll breathe a huge sigh of relief and the rest of your employees will know just how much you care and appreciate them.

November is Gratitude Month – Gratitude helps to strengthen and motivate your team, encouraging employee loyalty and engagement. Don’t assume they know that you appreciate them just because you give them a paycheck every week. Show them by your words and actions that you value and appreciate their contributions to the success of the practice. For several ways to do this, visit here: Why Gratitude Matters

Team Appreciation Ideas

World Kindness Week: 12th – 18th AND Random Acts of Kindness Friday: 24th – Time to spread some kindness! – Surprise your team with a random act of kindness.

Practice Management Ideas & Reminders

Small Business Saturday: 25th – Use this day (or all month long) to showcase or spotlight a few small local businesses on your Instagram & Facebook pages. Be sure to TAG the business in your post. It would be great if you could get pictures of the business to share with the post. This is an excellent way for you and your team to engage with local businesses and build (or strengthen) relationships.

Daylight Saving Time Ends: 5th (First Sunday) (Turn Back 1 Hour  @2:00 AM)

Treatment Plans and Financial Arrangements – Every patient that has an appt. scheduled with the doctor for treatment must have a copy of their treatment plan AND a financial agreement before the appt. DON’T ASSUME that the patient is OK with their financial responsibility simply because you gave them a copy of their treatment plan and they didn’t question the cost.  What often happens is they say OK and schedule and then will no-show or cancel at the last minute.

End-of-Year Dental Insurance Benefits (or HSA/FSA) Use it or Lose it Reminders – There is still time to schedule more appointments. Have you followed up with a call(s), texts, and letters to your patients who haven’t responded to your reminder emails?

Practice Owners – If you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about or would like to discover areas of opportunity for your practice … please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com. (Plan now to smile more in 2024)

Looking for marketing and practice growth ideas for November 2023? Visit Dental Marketing, Practice Growth, and Social Media Content Tips & Ideas for November.

I hope these ideas and strategies when implemented will allow you to end the year strong.

Before you go, would you please do something for me? If you appreciate and enjoy the complimentary ideas and content I share each month – PLEASE leave me (Betty Hayden Consulting) a review/recommendation on Google and / or Facebook. Simply click the following links…  GOOGLE   and/or  FACEBOOK– Thank you so much!! 

Yours for Greater Success,

~Betty – Dental Coach

Please follow and say hello to me on  Facebook and/or  Instagram

I would love the opportunity to work with you and your team to help you set and exceed your practice goals. If you would like to schedule a no-obligation, complimentary consultation to learn how our coaching program works, please email me at bhaydenconsulting@gmail.com.