March 2024 Dental Practice Management Reminders and Leadership Tips & Ideas

March 2024 Dental Practice Management Reminders and Leadership Tips & Ideas

Hello Friends,

March marks the end of the first quarter of the year. I am happy to share some valuable dental practice management tips and ideas for implementation throughout the month. These strategies and reminders aim to support you in wrapping up the first quarter successfully!

March: A Key Month Worth Your Attention

March is a crucial month for focusing on productivity and patient well-being. Why is it so important? Well, because in six months, September will arrive, and for many, September tends to be a slower month for appointments. Let’s take proactive steps now to make September more successful this year. We know that the back-to-school season can sometimes result in more last-minute changes to the schedule so consider, scheduling more patients without school-aged children in late August to mid-September and parents toward the end of the month and beginning of October.

Dental Practice Management Reminders and Leadership Tips & Ideas

Note: If you’re looking for Social Media Content, Marketing, and/or Team Appreciation Tips & Ideas for March 2024, I’ll share the links after the Management and Leadership Ideas.

Focus on Patient Health and Wellness

Set high standards for care and regularly evaluate your mix of services. Keep track of key metrics – monitor your diagnostic and treatment acceptance rates. Help more patients say yes to your best treatment recommendations. When your patients are healthy – your practice is healthy.

Clear Vision and Well-Defined Goals

When you share your vision and goals with your team, you create a sense of unity and focus.

Having a clear vision and defined goals are crucial in designing the systems and processes within your team and office. They act as a roadmap for organizing workflows, setting performance standards, tracking progress, and celebrating wins!

Clarity in vision and goals is the cornerstone of effective leadership and successful team collaboration. When everyone is on the same page and working towards a shared vision, the possibilities for achievement are boundless.

Practice Owners, if you’re interested in discovering how coaching can enhance your team leadership skills and create greatness through high-performance standards and principles, schedule your complimentary 30-minute coaching consultation today at bhaydenconsulting@gmail.com.

Same-Day Schedule Changes 

Holes in the schedule are not OK. Encourage your patients to keep their reservations and for the ones that absolutely must break their appt… unless they are a habitual offender PLEASE reschedule them while you have them on the phone.

When considering the cost of open chair time in a dental schedule, it’s essential to recognize the impact it can have on the overall efficiency and profitability of a dental practice. More importantly, the opportunity to help your patient smile healthier is lost.

Special Days to Celebrate in March

Dental Assistants Recognition Week3rd – 9th – This week is all about recognizing and celebrating your dedicated and amazing assistants! Capture a picture or two of your assistant(s) to share on your social media platforms along with a message of gratitude. Encourage your patients to leave positive reviews on Google and Facebook about the wonderful experiences they’ve had with your assistant or assistants at your practice.

National Dentists Day: March 6th   – Celebrate the fantastic dentists in your life today! Capture a picture of your dentist or dentists to post on your social media accounts along with a message of gratitude.

Daylight Saving Time Begins: 10th  (Turn Clocks Ahead 1 Hour)  @2:00 am)

Scheduling Hygiene Continuing Care Appointments

National Cleaning Week: 24th – 30th  (Last Week)

Spring Clean your Dental Health Routine

Create an email and social media campaign to reach out to your unscheduled hygiene patients reminding them to schedule their Spring Cleaning (wellness) visit.

I would be thrilled to receive your feedback! If you find value in the ideas and content I provide each month, please consider leaving a review or recommendation on Google or Facebook. Simply click the following links…  GOOGLE   and/or  FACEBOOK– Thank you so much!!  

Dental Social Media Content and Practice Growth Tips & Ideas March 2024 – Visit HERE

Employee Spirit Month / Team Appreciation Tips & Ideas – Visit HERE

Have a great month of March!

Please stop by and say hello to me on  FacebookInstagramLinkedIn, and Pinterest

Yours for Greater Success,

~Betty (Dental Coach)

Before you go… Would you kindly leave me a review/recommendation on Google or Facebook, please? Click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!

P.S. Please stop by and say hello to me on  FacebookInstagramLinkedIn, and Pinterest

February 2024 Dental Practice Management, Leadership, and Team Appreciation Ideas and Reminders

February 2024 Dental Practice Management, Leadership, and Team Appreciation Ideas and Reminders

What are you doing to ensure this is a healthy and productive first quarter for you, your office, and your team?

Here are several management reminders, leadership, and team appreciation tips and ideas for February…

Note: If you’re looking for marketing, practice growth, and social media content ideas for February, you’ll find the links at the end of this post.

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Office Management Reminders and Ideas

Patient Reappointment and Reactivation – The easiest and best patients to fill your schedules (to meet/exceed goals) are those who have come to you before.  You have a huge advantage when reaching out to established patients of record; It’s the power of pre-existing relationships.  (Oh, by the way, on average, it can cost up to six times more to gain a new patient than it does to retain an existing patient.)

Are you monitoring how many patients leave the office without an appointment? How are you following up?

How many of your active patients are unscheduled?

How many of your active patients are enrolled in a hygiene continuing care program/recare?

What is your system for following up on unscheduled treatment plans?

Insurance Claims What does your insurance aging report look like? How often are you checking on outstanding insurance claims? Who is monitoring and working on your aging reports daily? How many claims are over 90 days old? Your goal should be zero.

Scheduling Success or Scheduling Chaos? – Review your schedule for this past January, on the days that went smoothly and the days that were stressful and chaotic.  What can you change to have more smooth and successful days and what needs to change to have less stressful days? Remember, where, when, and how you schedule your patients is something you should have 100% control over. If you have yet to take control of your schedule – don’t delay, get started today!

Leadership, Team Building, and Team Appreciation

Employees who don’t feel appreciated, valued, or understand their role (place) in the practice often will leave or even worse become disengaged.

What are the performance expectations for your team? Does each employee clearly understand their role in the practice?

Commend your employees when you catch them doing something “right”. Commendation boosts morale. Applaud & reward the behavior and actions that you want to see more of. Simply thanking your team at the end of the day goes a long way in making them feel appreciated.

If you want to see a positive change in your practice, you must consistently lead by example… be the change.

Practice Owners – If you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about or would just like to discover areas of opportunity for your practice … please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Random Acts of Kindness Week: 11th -17th – Do something special for your employees this week. Bring in an unexpected, sweet treat or small gift to let them know just how much you appreciate them. (By the way, if you’re an employee reading this, your doctor would also appreciate an unexpected act of kindness this week!)

National Snack Food Month: Treat your team to some healthy (and not so healthy 😉 ) snacks. You can add notes of appreciation to the snacks.

Please follow Betty Hayden Consulting on  FacebookInstagramLinkedIn, and Pinterest

Visit here for Marketing, Practice Growth, and Social Media Content Ideas and Images

Click here for National Children’s Dental Health Month Tips & Ideas

Would you do me a quick favor, please? If you appreciate the complimentary reminders and ideas that I share each month – Kindly leave me a review/recommendation on Google or Facebook. Click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!

Yours for Greater Success,

~Betty (Dental Coach)

Before you go… Would you kindly leave me a review/recommendation on Google or Facebook, please? Click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!

P.S. Please stop by and say hello to me on  FacebookInstagramLinkedIn, and Pinterest

January 2024 Dental Office Management, Leadership, and Team Building Ideas

January 2024 Dental Office Management, Leadership, and Team Building Ideas

Hello Friends,

2024 is just around the corner! How do you want to end 2024? What do you want your practice to be known for? Create your action plan for any wanted and needed improvements/changes to your office including setting your production, collection, treatment, continuing education, new patient, administrative time, and happiness goals for 2024.

Here you’ll find several office management, leadership, and team-building reminders and ideas for January 2024.

Management & Leadership Reminders

January is Get Organized Month – This is a great time to get rid of any office clutter! Check the closets, cabinets, drawers, and countertops, and shelves for any clutter (old manuals, books, electronics, paperwork) that can be organized, put away, or tossed out. Clutter equals chaos. There is no room for chaos or clutter.

CDT Codes – Have you reviewed the 2024 CDT Code changes, additions, and deletions? If not, I strongly encourage you to ensure you and your team are up to date with coding and billing guidelines. Also, a revised ADA Dental Claim form goes into effect on January 1, 2024.

Insurance Renewals –  Many of your patients’ dental insurance maximums are renewed on January 1. Phone, text, and/or email your patients with a friendly reminder of their renewed benefits and encourage them to make a reservation to come in for their hygiene wellness visit or to get started on their unscheduled treatment needs with the doctor. Include reminders on your social media pages.

Scheduling Success or Scheduling Chaos? – Reflect on your schedule last year, on the days that went smoothly and the days that were stressful and chaotic.  What can you change to have more smooth and successful days and what needs to change to have less stressful days? Remember, where, when, and how you schedule your patients is something you should have 100% control over.

Practice Owners, if you’re ready to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about, or would like to learn what opportunities for improvement exist in your practice... please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Team Building and Appreciation Ideas

Warm Up Wednesday – January is Soup Month. How about the employees bring in a crock pot of soup and have a prize for the best soup?  

National Pie Day: 23rd –  Bring in a sweet treat for the team today.

National Cheesy Sock Month – Buy cheesy/silly socks for the team and take a picture to share on Facebook & IG.

Would you do me a quick favor, please? If you appreciate the complimentary reminders and ideas that I share each month – Kindly leave me a review/recommendation on Google or Facebook.

Simply click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!!

Wishing you a happy and productive year!

Have you signed up to receive my complimentary dental marketing and practice management ideas sent to your email inbox each month? If not, take a second and sign up. This way, you don’t miss a single idea!

Yours for Greater Success,

~Betty (Dental Coach)

Before you go… Would you kindly leave me a review/recommendation on Google or Facebook, please? Simply click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!

December Dental Office Leadership, Team Building, and Management Tips and Ideas

December Dental Office Leadership, Team Building, and Management Tips and Ideas

Hello Friends,

December is typically a busy time for you, your patients, and your employees. Regardless of what December usually looks like in your office – if you haven’t done so already, take some time now to plan for how you will not only keep/design a full schedule but ensure that it will be productive too. I know that we can’t control the schedule 100% because life happens. However, we certainly can plan to end the year on a happy & productive note.

December 2023 Dental Office Leadership, Team Building, and Management Ideas and Reminders

Leadership

Review the practice performance for 2023 – What worked well? What did not work well or requires change? What are your ideas for Improvement? What are your plans for implementation? Remember, change what needs changing, and control what you can control.

Practice Owners, if you would like to grow and improve your dental practice and have wondered what it might be like to work with me and what coaching is all about… please feel free to reach out to me to schedule a complimentary, no-obligation coaching call at bhaydenconsulting@gmail.com.

Team Building and Appreciation

National Sock Day: December 4th – Purchase some silly socks for the team and take
a picture of everyone wearing the socks and post it to your office Facebook/Instagram
pages and Google My Business listing.

National Cocoa Day: 12th – Bring in hot cocoa and all the delicious toppings for the team.

Practice Management Tips & Reminders

Lab Cases – As we get closer to the end of the year make sure there is plenty of time
to get cases back from the lab in time. You know how patients will wait until the very
last minute to call and request a crown before Jan.1?!

Social Media – In advance, schedule your social media posts for the last 2 weeks of December and the first week of January. One less thing to stress you out during the crazy times. 😉

Appointment/Retention Incentive – It can be challenging to get patients to keep their dental appointments during the holidays – consider having a drawing for a gift basket or gift card to a local business that your patients can enter to win when they come in for their dental appointment before December 23rd.

Homecare Products – December is a great time for Special offers on Electric Toothbrushes and Waterpiks

Gift Certificates – Remember, Gift Certificates/Cards for Teeth Whitening, Ortho, or Wellness visits should always be available for your patients to purchase as gifts for their loved ones.

Unpaid Insurance Claims – Run your unpaid insurance claim report and work from
oldest to the most current. Work on cleaning up any outstanding insurance claims.

Wishing you a fabulous, stress-free, and productive month!

Have you signed up to receive my complimentary dental marketing and practice management ideas that are sent right to your email inbox each month? If not, take a second and sign up. This way, you won’t miss a single idea!

If you’re looking for Marketing and Practice Growth Ideas for December Visit Here December 2023 Dental Practice Growth, Marketing, and Social Media Content Ideas

Yours for Greater Success,

~Betty (Dental Coach)

Before you go… Would you kindly leave me a review/recommendation on Google or Facebook, please? Simply click the following links:   GOOGLE   and/or  FACEBOOK Thank you so much!